Executive/Senior Executive

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeCommunityManager Full time ₹ 60,00,000 - ₹ 75,00,000

Job Title: Community Manager

We are seeking a highly motivated and experienced Community Manager to join our team. The successful candidate will be responsible for building and maintaining a collaborative community environment, fostering relationships among members, and ensuring operational efficiency.

About the Role:

The Community Manager will oversee the day-to-day operations of our community, including managing membership billing, check-ins, and check-outs. They will also conceptualize and execute community events, introduce new members to the community, and gather data on members' business objectives.

Key Responsibilities:

  • Build a collaborative community environment
  • Organize events to foster relationships among members
  • Work with local businesses to plan engagement initiatives
  • Measure and improve member satisfaction
  • Ensure front desk coverage by community team members
  • Conceptualize and execute community events
  • Introduce new members to the community
  • Manage membership billing and check-ins/check-outs
  • Conduct center tours for potential members
  • Address member needs and resolve issues
  • Manage membership waiting lists
  • Enroll members in Cowrks App
  • Gather data on members' business objectives
  • Supervise in-building events and maintain house rules

Operations:

  • Ensure operational efficiency and cleanliness of CoWrks spaces
  • Assist in building policies for guest registration, security, and building procedures
  • Provide daily, weekly, and monthly reports to the Community Manager
  • Liaise with facilities and IT support teams to resolve member issues
  • Conceptualize initiatives to promote CoWrks
  • Liaise with communications, marketing, and technology teams
  • Implement new initiatives to improve operational efficiency
  • Inspect center amenities and services
  • Prepare expense reports for review
  • Send procurement requirements to respective teams

Sales & Marketing:

  • Limit desk vacancies through enhanced member experience
  • Work with the CoWrks marketing team for location visibility
  • Manage community member leads according to the CoWrks Sales Process
  • Focusing on driving auxiliary revenue streams
  • Conduct walkthroughs and coordinate with the Sales Team
  • Develop targeted marketing strategies based on research
  • Promote members' offerings across Cowrks

Requirements:

  • Experience: 2+ years
  • Qualification: Bachelor Degree

Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

How to Apply:

To apply for this exciting opportunity, please submit your resume and cover letter. We look forward to hearing from you

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