Student Services Ambassador

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeExecutive Full time ₹ 30,00,000 - ₹ 60,00,000
Front Desk Executive Position Overview

We are seeking an organized and communicative Front Desk Executive to serve as the primary point of contact for students, faculty, and guests. This role involves managing front desk operations, handling guest relations, addressing student accommodation and hostel-related concerns, and coordinating with internal teams.

Key Responsibilities:

  • Manage inquiries, provide accurate information, and guide visitors accordingly.
  • Maintain visitor records, appointment schedules, and check-in/check-out logs.
  • Act as a liaison between students and administration for hostel-related queries.
  • Address and resolve student complaints related to facilities and services.
  • Coordinate with student welfare/administration teams for issue resolution.

Additional Responsibilities:

  • Manage bookings, check-in, and check-out process for visiting faculty and institute guests.
  • Ensure rooms in Building B are well-prepared, clean, and meet hospitality standards.
  • Monitor upkeep, cleanliness, and functionality of hostel and guesthouse facilities.
  • Report property-related issues and ensure timely resolution.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving ability with a student- and guest-centric approach.
  • Ability to multitask and handle pressure situations calmly.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Attention to detail with record-keeping and reporting.

Qualification & Experience:

  • Graduate in Hospitality, Administration, or related field.
  • 2–4 years of experience in front desk, guest relations, or facility management (preferably in an educational institute or hospitality sector).

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