Partner Operations Business Manager

20 hours ago

Hyderabad, Telangana, India beBeeOperations Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Partner Operations Business Manager

 

We are seeking a highly skilled and detail-oriented Partner Operations Business Manager to join our team. The ideal candidate will have a strong understanding of the partner ecosystem, experience in sales operations, partner management, or channel programs, and excellent communication and stakeholder management abilities.

 

The key responsibilities of this role include:

  • Managing and updating the list of active certifications.
  • Tracking progress toward certification goals and supporting team members in achieving requirements.
  • Managing and triaging help desk requests with clients.
  • Coordinating L2 and L3 escalations to ensure timely resolution.
  • Delivering accurate and timely reporting on partner center metrics such as Azure consumption, certifications, customer adds, CPOR/PAL attach, and other KPIs.
  • Providing actionable insights to the partnership team to drive decision-making.
  • Facilitating co-sell vs. partner-led motions, ensuring offer attachment to protect performance metrics.
  • Identifying opportunities eligible for PAL (Partner Admin Link) or POR (Partner of Record) attribution.
  • Ensuring attribution requirements are captured and executed post-contracting.

 

To succeed in this role, you will need:

  • A strong understanding of the partner ecosystem.
  • Experience in sales operations, partner management, or channel programs.
  • Excellent communication and stakeholder management abilities.
  • Detail-oriented with a data-driven mindset.
  • Strong organizational and project management skills.

 

About Us:

We are an entrepreneurial business and technology consultancy that helps businesses navigate from current state to future state. We use sophisticated technology to transform clients into the digital age, but our top priority is our positive impact on the human experience.

 

We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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