Technical Support Professional for SONiC Networking

2 days ago


Delhi, Delhi, India Sutherland Global Full time
About the Role
This is a unique opportunity for a seasoned Senior Technical Support Engineer/SONIC Specialist to leverage their expertise in advanced network architectures and troubleshoot complex technical issues related to Sonc. The role involves collaborating with cross-functional teams, providing high-level technical support, and working closely with Cisco engineering teams to identify and address bugs, enhancements, and other software/hardware concerns.

The successful candidate will be responsible for escalating and triaging technical issues, collaborating with TAC engineers to resolve complex network problems, and mentoring less-experienced engineers. A strong background in problem-solving, analytical skills, and excellent communication skills are essential for this position. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

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