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HR Process Optimization Specialist
2 weeks ago
- Provide expert support for production issues in EC and RBP areas and develop effective solutions.
- Analyze client requirements and design tailored solutions to meet their HR needs.
- Offer expert advice on SAP Best Practices for SF modules, ensuring seamless integration and optimal performance.
- Troubleshoot and resolve complex issues related to time management functionalities, guaranteeing minimal downtime.
- Collaborate with diverse teams, guiding customers on-site and offshore to drive successful project outcomes.
- Maintain up-to-date knowledge of SAP SuccessFactors updates and enhancements, staying ahead of industry trends.
- Document problem analysis and resolution clearly in business language, preventing repetition and ensuring efficient issue resolution.
- Possess more than 6 years of experience in full-cycle implementation and support projects for SAP SuccessFactors EC and Role Based Permission processes.
- Hold certification in the SuccessFactors Employee Central module.
- Demonstrate expertise with multiple SuccessFactors/SAP HCM solutions, including Employee Central, Role Based Permission, Time Off, Time Tracking, and Time Sheet.
- Exhibit a strong understanding of HR business processes and associated best practices.
- Showcase excellent communication skills, both oral and written, to effectively engage with clients and stakeholders.
- Possess good analytical and problem-solving skills, with a focus on providing actionable recommendations to customers.