Global HR Operations Specialist

14 hours ago

Pune, Maharashtra, India beBeeSharedServices Full time ₹ 9,00,000 - ₹ 12,00,000

About the Role

The Human Resources Shared Services Specialist plays a pivotal role in supporting the organization's global HR operations. This individual will be responsible for uploading, processing, and reporting on transactions related to employee and payroll data.

Key Responsibilities:

  • Global HR Transaction Management: Process and manage all global employee data changes, including onboarding, offboarding, transfers, promotions, and terminations.
  • Documentation & Reporting: Develop and maintain comprehensive documentation, including process maps, KPIs (Key Performance Indicators), and SLAs (Service Level Agreements).
  • Employee Support: Serve as the primary point of contact for all global HR inquiries, providing timely and effective support through the Oracle HCM platform and other channels.
  • System Administration: Administer and maintain Global HRIS (Human Resources Information System), with a focus on Oracle HCM Cloud, to ensure data integrity and security for all employee groups.
  • Payroll & Benefits Support: Support U.S. payroll and benefits administration, ensuring accuracy and compliance with federal and state regulations.
  • Process Optimization: Provide system support and continuously optimize global and regional HR systems to enhance efficiency and user experience.
  • Stakeholder Collaboration: Work closely with HR Business Partners and other stakeholders to resolve complex HR-related transactions.
  • Inbox Management: Proactively monitor the HR Systems ticketing inbox for transactions.
  • Payroll Coordination: Coordinate the timely and accurate processing of payroll for various employee groups.

Requirements

To succeed in this role, you should possess:

  • A Bachelor's/master's degree in human resources or equivalent experience.
  • Demonstrated experience in managing a ticketing system and achieving high resolution rates.
  • Excellent communication skills, both written and verbal, with the ability to manage a high volume of global inquiries professionally.
  • Proven ability to work independently, manage multiple priorities, and contribute to a team-oriented environment.
  • Strong analytical skills and experience in generating and presenting HR reports.

What We Offer

This role offers the opportunity to work in a dynamic and fast-paced environment, with a team that is passionate about delivering exceptional service. You will have the chance to develop your skills and expertise, working on complex projects and collaborating with cross-functional teams. In return, we offer a competitive compensation package, including a salary range of $65,000 - $85,000 per year, depending on experience. Our benefits package includes health insurance, retirement savings plan, paid time off, and professional development opportunities.

About Us

We are a leading provider of human resources solutions, dedicated to helping organizations achieve their strategic objectives. Our team of experts provides tailored services, designed to meet the unique needs of our clients. We pride ourselves on our commitment to excellence, customer satisfaction, and innovation. Join us, and discover a world of opportunity and growth.

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