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Strategic Insurance Product Leader
2 weeks ago
We are seeking a seasoned professional to join our team as a Regional Product Manager. This is a hybrid role that requires working at least three days a week in the office.
This role involves leading the end-to-end delivery of group health insurance solutions for enterprise clients. The ideal candidate combines strong insurance domain expertise with technical and operational acumen, driving client onboarding, plan configuration, and platform readiness across multiple regions.
- Lead end-to-end implementation of group insurance products (GMC/GHI, GPA, GTL, OPD, CI, modular, Flex wallet-based designs).
- Engage with clients to capture requirements and translate plan designs into technical portal specifications.
- Deliver product and platform demonstrations (UAT/Demo) to client stakeholders. Design, document, and validate plan configurations for Application Configuration teams.
- Oversee configuration quality through testing, audits, and QA processes. Collaborate with technology teams on integrations (Enhancement, API, SSO, SFTP etc.). Act as the regional point of contact for internal business stakeholders, clients, and insurers.
- Provide oversight to configuration specialists, including task allocation and performance monitoring.
- Mentor team members and share best practices for scalable implementations.
- Define and enforce QA/testing frameworks to ensure accuracy and compliance.
- Drive process improvements and automation initiatives to increase implementation efficiency.
- Ensure adherence to InfoSec, regulatory, and operational standards during client rollouts.
Requirements include 8–10 years of experience in insurance product implementation in B2B, configuration, or solution delivery, prior experience with complex group health/benefits insurance implementations, and strong exposure to B2B health insurance platforms and enterprise client rollouts.
- Hands-on expertise in Excel, SQL, VBA/Macro scripting; working knowledge of Python scripting preferred.
- Strong understanding of Health domain, insurance plan design, enrolment workflows, and data exchange models.
- Familiarity with SSO, API integrations, and SFTP-based data exchange.
- Experience defining and executing QA/testing processes for insurance systems.
Key skills include excellent client-facing communication and stakeholder management skills, strong analytical, documentation, and problem-solving abilities, ability to work independently and drive implementations to closure with minimal supervision, and demonstrated ability to manage cross-functional collaboration in matrixed environments.
Marsh McLennan offers a dynamic work environment where you can be your best through professional development opportunities, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
