Customer Service Representative

2 weeks ago


Delhi NCR, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description:

We are seeking a highly skilled professional to join our team as a Customer Experience Executive.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.

You will be responsible for handling customer queries and providing timely solutions, while also participating in branch operations and sales.

Cross-selling and up-selling of banking and third-party products is also a key responsibility.

You will manage a portfolio of customers, ensuring growth in revenue and compliance with banking norms.

This role requires a high level of organizational and time management skills, with the ability to work under pressure and meet deadlines.

Key Performance Indicators (KPIs) will be used to measure your performance and success in this role.



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