Customer Service Representative

6 hours ago

Delhi, Delhi, India beBeeCommunication Part time ₹ 12,00,000 - ₹ 18,00,000
Customer Service Representative Role

This is an excellent opportunity to work from home as a customer service representative, engaging with customers to provide exceptional service and resolve their queries.

  • As a customer service representative, you will be responsible for delivering outstanding customer experiences through phone calls and resolving customer inquiries efficiently.
  • You will be working in a dynamic environment where you can grow your career with a reputable organization.
  • We are looking for individuals who are passionate about building strong relationships with customers and delivering excellent customer service.


Key Responsibilities:

  1. To engage with customers via phone calls and respond to their inquiries in a professional and timely manner.
  2. To utilize effective communication skills to build trust with customers and resolve their issues efficiently.
  3. To meet or exceed performance targets, including call handling efficiency and customer satisfaction metrics.
  4. To collaborate with team members to achieve shared goals and objectives.
  5. To participate in ongoing training and development programs to enhance your skills and knowledge.


Requirements:

  • Degree in any field (preferably commerce, arts, or science).
  • Excellent communication and interpersonal skills.
  • Prompt and efficient response to customer inquiries.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer knowledge and adaptability to new technologies.


Why This Role?

This role offers the perfect blend of flexibility and challenge. As a customer service representative, you will have the opportunity to work from home, which means you can enjoy a better work-life balance while still delivering exceptional results. You will also have access to ongoing training and development programs, which will help you grow your skills and knowledge.

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