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Customer Service Representative

2 weeks ago

Delhi, Delhi, India beBeeCustomerSupport Full time ₹ 2,00,000 - ₹ 5,00,000
Customer Service Representative Job Summary">

We are seeking a skilled and empathetic Customer Service Representative to handle customer inquiries, resolve issues, and provide exceptional support.

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  • Deliver prompt and professional service via phone, email, or chat.
  • Respond to customer concerns, address complaints, and offer solutions.
  • Maintain accurate records of customer interactions and update databases accordingly.

Requirements:

  • Excellent verbal and written communication skills.
  • Positive attitude, patience, and problem-solving ability.
  • Ability to work in shifts if required.
Key Responsibilities
  • Provide product and service information to customers.
  • Escalate complex issues to the concerned department when necessary.
Why You'll Thrive
  • Opportunity to develop strong communication and problem-solving skills.
  • Chance to work in a fast-paced environment with a dynamic team.