Call Center Customer Service Representative

11 hours ago


Delhi, Delhi, India MAICAT Healthcare Full time

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Call Center Customer Service Representative located in South Delhi, India. The Call Center Customer Service Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Daily tasks include answering customer queries, providing product and service information, troubleshooting problems, maintaining customer records, and escalating complex cases to relevant departments.

Qualifications

  • Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
  • Experience in handling Customer Experience and interacting with Customer Service Representatives
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Problem-solving and conflict resolution skills
  • High school diploma or equivalent; a Bachelor's degree is a plus
  • Experience in the healthcare industry is advantageous


  • Delhi, Delhi, India Ascenturi Full time

    Job Title : Remote Call Center RepresentativeCompany : Ascenturi (formerly Sales Match)Location : Remote – Work from HomeSchedule : Full-time, U.S. Time ZonesType : PermanentOverview:Ascenturi (formerly Sales Match) is hiring Remote Call Center Representatives to join a newly launched division focused on scheduling calls and following up with prospects for...

  • Call Center Head

    3 days ago


    Delhi, Delhi, India Alankit Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Key Responsibilities of an International Call Centre HeadLeadership & Management: Recruit, train, coach, and motivate a large team of call center representatives.Operations Oversight: Monitor daily call center statistics, such as call waiting times and call duration, to identify areas for improvement and ensure efficiency.Performance Management: Set clear...


  • Delhi, Delhi, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 40,00,000

    Job Opportunity: Customer Service RepresentativeKey Responsibilities:Make and receive calls to communicate with clients, confirm appointments, and provide follow-up services.Educate patients about available treatments, packages, and services offered by the organization.Maintain accurate client records and ensure seamless coordination with medical...


  • Delhi, Delhi, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Job SummaryWe are seeking a skilled Call Center Representative to handle inbound and outbound calls, provide excellent customer service, and resolve customer issues in a timely manner.ResponsibilitiesAnswer customer inquiries and respond to their concerns in a professional and courteous mannerProvide product and service information to customers and resolve...


  • Delhi, Delhi, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 4,50,000

    Job Title :Remote Customer Service Representative We are seeking a highly skilled and motivated individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for making outbound calls to warm leads, following a script, and scheduling appointments. You'll receive comprehensive training from experienced...


  • Delhi, Delhi, India beBeeCustomerService Full time ₹ 2,40,000 - ₹ 8,40,000

    Job TitleA global customer service representative is required to handle support for international clients.Key Responsibilities:Make and receive calls for international business-to-business and business-to-consumer clientsHandle customer inquiries, complaints, and requests via phone, email, and live chatManage telemarketing activities such as lead generation,...


  • Delhi, Delhi, India beBeeCallCenter Full time ₹ 2,40,000 - ₹ 7,00,000

    Job Title: Call Center Representative","Description:","Our company is looking for a skilled and experienced Call Center Representative to join our team. As a representative, you will be responsible for making outbound and taking inbound calls for international clients.","Required Skills and Qualifications:","• Minimum 3 years of experience in an...

  • Call Center Agent

    1 day ago


    Delhi, Delhi, India Astroscience Technologies Pvt. Full time ₹ 16,000 - ₹ 2,10,000 per year

    Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

  • Customer Service Advocate

    57 minutes ago


    Delhi, Delhi, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 4,50,000

    Customer Service Representative RoleThis is a full-time on-site customer-facing position for a Call Center Customer Service Representative. The role involves handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.Responsibilities:Respond to customer queries and provide product and service...


  • Delhi, Delhi, India beBeecustomerService Full time ₹ 8,44,800 - ₹ 10,92,000

    Customer Service Representative Job SummaryWe are seeking a skilled customer service representative to join our team.Job Responsibilities:Handles customer complaints with 3-5 years of experience.Owning and managing customer grievances, following up, tracking, and resolution within predefined time and quality standards.Supervising and handling customer...