Customer Experience Specialist

2 days ago


Noida Delhi Gurgaon Gurugram, India beBeeSupport Full time

Job Overview:

A Chat Support Representative plays a vital role in delivering exceptional customer experiences via live chat. This position involves providing timely support to international customers, resolving queries, and ensuring customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries through live chat in a professional and courteous manner.
  • Resolving customer issues efficiently and effectively.
  • Maintain accurate records of customer interactions.
  • Collaborate with internal teams to ensure seamless customer support.

Requirements:

  • 12th Pass, Diploma, or Graduate with excellent written English skills and basic computer knowledge.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills and attention to detail.

Benefits:

  • Opportunity to grow professionally and develop new skills.
  • A supportive team environment that fosters collaboration and open communication.

Why You'll Love This Role:

  • Make a real difference in customers' lives by providing personalized support.
  • Be part of a dynamic team that values innovation and excellence.


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