HR Operations Coordinator

2 days ago

Bikaner, Rajasthan, India beBeeSupport Full time ₹ 10,00,000 - ₹ 20,00,000
Job Summary

We are seeking a skilled HR Support Specialist to join our team. This role will provide support to the Human Resources department in uploading, processing, and reporting on transactions related to employee and payroll data.

About the Role
  • This individual will work with employees, the HR team, as well as external vendors and government entities to ensure accurate data is provided.
  • The successful candidate will have knowledge of process controls, data consistency, documentation, process improvement, and reporting.
  • They will be responsible for problem solving, multi-tasking, and driving consistency and constancy in all geographic areas.
Key Responsibilities
  1. Experience in HR Shared Services / HR Services Delivery / HRO is Mandatory
  2. Global HR Transaction Management: Process and manage all global employee data changes, including onboarding, offboarding, transfers, promotions, and terminations.
  3. Documentation & Reporting: Develop and maintain comprehensive documentation, including process maps, KPIs (Key Performance Indicators), and SLAs (Service Level Agreements).
  4. Employee Support: Serve as the primary point of contact for all global HR inquiries, providing timely and effective support through various channels.
  5. System Administration: Administer and maintain Global HRIS (Human Resources Information System), with a focus on Oracle HCM Cloud, to ensure data integrity and security for all employee groups.
  6. Payroll & Benefits Support: Support U.S. payroll and benefits administration, ensuring accuracy and compliance with federal and state regulations.
  7. Process Optimization: Provide system support and continuously optimize global and regional HR systems to enhance efficiency and user experience.
  8. Stakeholder Collaboration: Work closely with HR Business Partners and other stakeholders to resolve complex HR-related transactions.
  9. Inbox Management: Proactively monitor the HR Systems ticketing inbox for transactions.
  10. Payroll Coordination: Coordinate the timely and accurate processing of payroll for various employee groups.
Requirements
  • Demonstrated experience in managing a ticketing system and achieving high resolution rates.
  • Excellent communication skills, both written and verbal, with the ability to manage a high volume of global inquiries professionally.
  • Proven ability to work independently, manage multiple priorities, and contribute to a team-oriented environment.
  • Strong analytical skills and experience in generating and presenting HR reports.
  • A Bachelor's/master's degree in human resources or equivalent experience required
  • 5+ years' experience in HR operation, Human resources systems work, payroll audit or related area.

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