
Workforce Management Team Lead
1 week ago
Job Title: Workforce Management Team Lead
Job Description- 5 years of experience in call center workforce management with at least 2 years of supervisory experience of leading a team of analysts in a fast-paced environment.
- Experience in planning and scheduling will be an added advantage.
- A minimum of 5+ years of experience in workforce management.
- At least 2 years of experience leading teams of analysts.
- Able to demonstrate understanding of key workforce management concepts.
- Proficient in phone system reporting and scheduling tools as well as Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Strong analytical skills.
Location: Navi Mumbai, Gurugram, Indore, Mohali
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Workforce Management Leader
2 days ago
Gurgaon / Gurugram, Navi Mumbai, India beBeeWorkforce Full time US$ 90,000 - US$ 1,20,000Job Title: Workforce Management LeaderWe are seeking a seasoned professional to lead our workforce management team. As a Workforce Management Leader, you will be responsible for developing and implementing strategies to optimize our workforce operations.About the Role:The ideal candidate will have at least five years of experience in workforce management,...
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Senior Workforce Operations Manager
3 days ago
Gurgaon / Gurugram, Navi Mumbai, India beBeeManagement Full time ₹ 1,04,000 - ₹ 1,30,878Workforce Management LeadWe are seeking an experienced Workforce Management Lead to join our team. The successful candidate will have a proven track record of leading high-performing teams and driving business outcomes through strategic workforce planning.Key Responsibilities:Develop and implement effective workforce management strategies to meet business...
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Workforce Management Strategist
3 days ago
Navi Mumbai, Gurgaon / Gurugram, Indore, India beBeeStrategist Full time US$ 90,000 - US$ 1,20,000Job Opportunity: Workforce Management StrategistWe are seeking a seasoned professional to lead our Workforce Management team. This key role will be responsible for developing and implementing strategic plans to optimize our workforce operations.Requirements:5+ years of experience in Workforce Management2 years of experience leading a Reporting teamStrong...
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Workforce Management Scheduler
3 days ago
Navi Mumbai, Gurgaon / Gurugram, India beBeeScheduler Full time US$ 80,000 - US$ 1,20,000Workforce Management SchedulerWe are seeking a Workforce Management Scheduler to fill this key role. The ideal candidate will be responsible for creating and managing schedules for our workforce to ensure efficient operations and meet service levels.Key ResponsibilitiesDevelop and manage scheduling for workforce resources to ensure optimal coverage and...
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Workforce Optimization Lead
7 days ago
Gurgaon / Gurugram, Navi Mumbai, India beBeeLaborManagement Full timeJob SummaryLead a team of planners to optimize manpower resource utilization.Maximize the use of teammates by forecasting transaction volumes and scheduling accordingly.Key ResponsibilitiesForecast and budget to improve employee productivity, enhance labor planning, lower operations costs, and drive efficient time and attendance tracking for better customer...
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Senior Workforce Management Specialist
8 hours ago
Indore, Navi Mumbai, Gurgaon / Gurugram, India beBeeWfm Full time US$ 90,000 - US$ 1,20,000**Job Title:** WFM RTM ManagerWorkforce Management Team LeadThis role requires you to oversee and manage the entire Real-Time Management team, including Supervisors and agents.A minimum of 8 years of experience in Workforce Management is required for this position.The ideal candidate will be able to demonstrate a clear understanding of key concepts related...
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WFM Workforce Management Leader
1 day ago
Navi Mumbai, Gurgaon / Gurugram, Indore, India beBeeWorkforce Full time US$ 90,000 - US$ 1,20,000Workforce Management Leader OpportunityWe are seeking a highly skilled WFM RTM Manager to lead our Real-Time Management team.A minimum of 8+ years of experience in workforce management is required, with a strong focus on strategic planning and leadership.The ideal candidate will have a deep understanding of key workforce management concepts, including...
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Workforce Manager Leadership Opportunity
1 day ago
Gurgaon / Gurugram, Indore, Navi Mumbai, India beBeeWorkforce Full time US$ 90,000 - US$ 1,20,000Workforce Manager Leadership OpportunityAs a seasoned workforce management professional, we are seeking an experienced leader to join our team. This is a unique chance to leverage your skills and expertise to drive business success.Key ResponsibilitiesLead the Reporting team with over 5 years of experience in WFMDrive strategic initiatives and ensure...
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WFM Team Lead
6 days ago
Navi Mumbai, Gurgaon / Gurugram, India beBeeManager Full time ₹ 9,00,000 - ₹ 12,00,000Job OverviewThis role offers an opportunity to lead the entire RTA team, including Supervisors and RTAs.Key Responsibilities:Manage and supervise the RTA team effectivelyDevelop and implement strategic plans for workforce managementEnsure seamless communication and collaboration among team membersConduct performance evaluations and provide feedbackIdentify...
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Senior Workforce Management Specialist
1 day ago
Gurgaon / Gurugram, Navi Mumbai, India beBeeWorkforce Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: WFM RTM ManagerThe role involves overseeing the entire RTA team, including Supervisors and RTAs, ensuring effective workforce management.Responsibilities:Manage a high-performing RTA team to drive business growth and efficiency.Min of 8+ years of experience in WFM department required.Demonstrate strong understanding of key workforce management...