Advanced Technical Support Specialist

2 days ago


Remote India Rackspace Technology Full time
Key Responsibilities

The Advanced Technical Support Specialist will be responsible for:

  • Implementing and Optimizing Cloud Architectures: Design and implement scalable, secure, and high-performing cloud architectures for Windows and Linux VMs in AWS.
  • Resolving Complex Issues: Troubleshoot and resolve escalated critical issues involving Windows and Linux VMs, including hybrid environments, multi-region setups, and service interdependencies.
  • Performing System Maintenance: Perform advanced maintenance for Windows (e.g., Group Policy, registry tuning) and Linux (e.g., kernel parameters, process optimization) VMs in AWS.


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