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Technical Support Specialist

1 week ago


India Nityo Infotech Services Pte. Ltd Full time
Job Description: We are seeking a highly skilled Technical Support Specialist to join our team at Nityo Infotech Services Pte. Ltd. The successful candidate will be responsible for providing technical support and troubleshooting services to our customers.

Responsibilities:
  • Provide technical support and troubleshooting services to customers
  • Maintain accurate records of all issues and resolutions
  • Coordinate with various teams to ensure efficient resolution of production tickets

Requirements:
Experience Required:
8-15 years

Industry Type:
IT

Employment Type:
Full-time,

Required Skills:
- Strong SQL knowledge on Databases like Oracle/Teradata/Snowflake
- Knowledge on Concepts of Data Warehousing is a must
- ETL tool knowledge like Talend/Informatica/DataStage/Azure
- Unix Shell Scripting, performance tuning and troubleshoot
- Good understanding and exposure to ITIL framework

Nice to Have:
- Knowledge on cloud technologies is an added advantage
- Experience with maintaining DWH pipelines and writing SQL queries (Azure SQL, Azure Data Factory)

About Us:
Nityo Infotech Services Pte. Ltd is a leading provider of IT services and solutions. We are committed to delivering high-quality services to our customers and are looking for talented individuals to join our team.