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Technical Support Engineer
1 week ago
We are seeking an experienced IT Support Specialist to join our team at AVASO Technology Solutions.
The ideal candidate will have strong technical skills, a customer-focused approach, and excellent communication skills.
Job Description:
As an IT Support Specialist, you will be responsible for providing technical support, troubleshooting, and IT assistance to end users.
Key Responsibilities:
- Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010.
- Should have basic knowledge of the Mac operating system to support Apple pc users.
- Install, upgrade, support, and troubleshoot for printers, and computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, and printers.
Requirements:
- Bachelor's degree or equivalent in Computer Science or related field.
- CompTIA A+, Microsoft Certified Professional (MCP) or better.
- Minimum of 18 months years of IT experience.
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, and Helpdesk ticketing systems.
