[Immediate Start] Technical Support Engineer
3 weeks ago
Job Description
Our Company
Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours
Opportunity
Join Adobe as a Technical Support Consultant and be part of a team that's driving world-class customer experiences This is an outstanding opportunity to apply your technical expertise and problem-solving skills to assist our diverse client base. You will play a crucial role in ensuring our customers receive impeccable support and mentorship, helping them to successfully implement and use Adobe's innovative products.
What you'll do
. Act as the primary point of contact to provide consultative technical support and mentorship
. Serve as a technology specialist, offering your expertise to the team in operations and troubleshooting
. Deliver timely resolutions to technical and product inquiries within established SLAs, including regular status updates to clients
. Troubleshoot and qualify cases before advancing to Engineering
. Collaborate with internal teams to drive prioritization, analysis, and resolution of complex technical issues, ensuring the highest level of customer happiness
. Contribute to the knowledge base, documentation, and support ticket systems to improve the support process
Requirements
. Proven background in building deep and enduring relationships with complex clients in an account management or consultative sales organization
. Ability to thrive in a fast-paced environment, working closely with a cross-functional team of account managers, engineers, and solution consultants
. Advanced written and verbal communication skills
. Strong personal organization skills, including the ability to multi-task and prioritize job requirements
. Demonstrated creative problem-solving approach and strong analytical skills
. Strong technical knowledge and experience working with products
. Bachelor's Degree or equivalent experience
. 5+ years of full-time experience in customer care/support or a related field
. Operational knowledge of Windows/Mac
Be part of Adobe's ambitious journey to provide outstanding digital experiences and contribute to a culture of collaboration and inclusion. Your expertise will be vital in delivering the highest level of customer happiness and supporting our mission to build powerful digital experiences for all.
Adobe is proud to be anand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, emailor call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.
-
[Immediate Start] Desktop Support Engineer
4 weeks ago
Nagpur, India Meraqui Full timeJob Description Skills: Windows Server Management, Active Directory, Office 365 Administration, Remote Desktop Support Tools, Troubleshooting Hardware Issues, Disk Imaging Tools (e.g., Clonezilla, Ghost), VPN Configuration, ITIL Best Practices, Job Overview We are seeking a Desktop Support Engineer to join our team in Nagpur, Nagpur Division. This is a...
-
▷ Immediate Start! Cloud Support Engineer
4 weeks ago
India Amazon Music Full timeJob Description DESCRIPTION AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Amazon Web Services is the global market leader and technology forerunner in the Cloud business. As...
-
▷ (Immediate Start) Technical Support Analyst
4 weeks ago
India Digbi Health Full timeAbout Digbi Health We are a team of doctors, software engineers, data scientists, genomic experts, clinicians, and proven business builders focused on empowering over 100 million individuals who struggle under the misguidance of one-size-fits-all chronic care programs, and the stigma of poor self-control while fighting obesity and weight-related...
-
Technical Support Engineer
3 weeks ago
Remote, India Adobe Full timeJob DescriptionOur CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...
-
Network Developer 4
3 weeks ago
India ORACLE Full timeSupports the design deployment and operations of a large-scale global Oracle cloud computing environment Oracle Cloud Infrastructure - OCI Primarily focused on development and support of network fabric and systems through a combination of a deep level understanding of networking at the protocol level coupled with programming skills to support the...
-
(Immediate Start) Workday Recruiting Consultant
3 weeks ago
India Document IT LLC Full time🚀 Hiring: Workday Recruiting Consultant – Remote (India) 🚀 We are looking for an experienced Workday Recruiting Consultant to join our team! If you have a strong background in Workday Recruiting module and can start immediately, we want to hear from you. 🔹 Location & Work Mode: ✅ India: Fully Remote 🔹 Role Requirements: ✔ Minimum 4...
-
[Immediate Start] Fisheries Expert
4 weeks ago
Lucknow, India Intecco Technical Services Private Limited Full timeJob Description Company Description Intecco Technical Services Private Limited (ITS) was established in 2011 in Lucknow to provide timely and cost-effective services to individuals and organizations. ITS has focused on sustainable interventions in areas such as Training, Manpower Services, Project Management, ICT, and Procurement Support. With a track...
-
Deputy Project Manager
4 weeks ago
Hyderabad, India Johnson Controls Full timeJob Description ResponsibilityExpectations HOTO Review & ApprovalReview the project scope, tender along with Manager, Highlight the Risk & challenges. Review the cost in line with project scope, technical specifications. Have the complete understanding of solution offered. Preparation of Project schedule Prepare project schedule in MSP with clearly...
-
[Immediate Start] Technical Trainer
3 weeks ago
India LearnQuest Inc Full timeMirantis Authorized Trainer – Corporate Training 📍 Location: Anywhere 📅 Contract Type: C2C (Contract for Services)/ Business-to-business (B2B) 💼 Workload: As per demand About the Position We are looking for a highly experienced Mirantis Authorized Trainer to deliver technical training on OpenStack or Cloud Native technologies. The trainer...
-
Technical Support Engineer
3 weeks ago
india Recro Full timeAbout the client:- Client is a logistics automation and optimization company that was started in 2016 with a vision of making logistics simple, smart, and sustainable for enterprise customers. In the span of 8 years, we have built a robust portfolio of products backed by our proprietary and industry-leading algorithms and AI/ML techniques which helps our...
-
Technical Support Engineer
3 weeks ago
india Recro Full timeAbout the client:- Client is a logistics automation and optimization company that was started in 2016 with a vision of making logistics simple, smart, and sustainable for enterprise customers. In the span of 8 years, we have built a robust portfolio of products backed by our proprietary and industry-leading algorithms and AI/ML techniques which helps our...
-
Product Engineer
3 weeks ago
Hyderabad, India AXISCADES Full timeJob Description Company Profile: AXISCADES is a leading, end to end engineering solutions and product company. We bring expertise that caters to the digital, engineering, and smart manufacturing needs of large enterprises. With decades of experience in creating innovative, sustainable, and safer products worldwide, AXISCADES delivers business value across...
-
Technical Support Engineer
3 days ago
India ClearFeed Full timeJob DescriptionClearFeed is an AI-powered application for customer and employee support over Slack and MS Teams. It integrates with all the well known ticketing, issue management and CRM systems and enables GPT-powered responses based on company data. Our fast-growing customer base spans the world and different verticals and comprises some of the best known...
-
Technical Support Engineer
2 weeks ago
Remote, India Adobe Full timeJob DescriptionOur CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...
-
Senior Engineer
4 weeks ago
India MANN+HUMMEL Full timeJob Description Role Summary Job Description General Maintenance Engineering focuses on planning, designing and implementing maintenance programs to optimize the availability and productivity of manufacturing facilities and equipment. Main Tasks - Ensure that all technical processes in the plant are reliable, cost-effective and meet the M+H and legal...
-
Technical Support Engineer
3 weeks ago
india, india, in Recro Full timeAbout the client:-Client is a logistics automation and optimization company that was started in 2016 with a vision of making logistics simple, smart, and sustainable for enterprise customers. In the span of 8 years, we have built a robust portfolio of products backed by our proprietary and industry-leading algorithms and AI/ML techniques which helps our...
-
Pune, India Google Full timeJob Description Minimum qualifications: - Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 2 years of experience with reading code in one or more core programming or scripting languages (e.g., C, C++, C#, Java, Python, JavaScript, PowerShell, Bash/Shell, Perl, Visual Basic). - 2 years of experience...
-
Technical Support Manager
3 weeks ago
india TivonaGlobal Technologies Full timeWe are looking for a Technical Support Manager for our next generation CRM platform. You will be responsible for nurturing relationships with our high value customers, while driving onboarding & product adoption by bringing our best practices, innovations and capabilities to our customers.The Technical Support Manager will deliver technical leadership...
-
▷ [Immediate Start] Server Engineer
4 weeks ago
Mumbai, India Swan Solutions & Services Pvt Ltd. Full timeJob Description Company Profile Swan Solutions offering: Swan, a 500 Crore organization is a rapidly growing firm headquartered and based in Mumbai. The organization has been nurtured for over 33 years by Mr. Mohammed Sutarwala, a post-graduate from the University of Texas at Austin, USA. Swan is a successful IT Infrastructure service provider, offering IT...
-
Technical Support Engineer
3 weeks ago
india ServiceNow Full timeTechnical Support Engineer - Service Management In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support...