Technical Support Specialist
5 days ago
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits.
Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team in ensuring customer satisfaction in the assigned area. As a key member of our service team, you will be responsible for:
- Maintaining all models specific to Multi-Modality Imaging Equipment in the assigned area.
- Total system level troubleshooting on complex multi-symptom problems.
- Daily interface with doctors and technicians on equipment status issues.
- Assisting in the growth and direction of business in his/her geographic area.
- Responsible for Warranty and PMS contract cost control.
Required Skills and Qualifications:
- Bachelor's/Diploma degree in Electrical & Electronics Engineering, Biomedical Engineering, Instrumentation Engineering, or related field and 3+ years of experience in servicing medical equipment's (Preferably CT, MRI, Cath Lab, C-ARMs, PETCT, Ultrasound etc.).
- Experience interfacing with both internal team members and external customers as part of a solution-based service process.
- Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
- Ability to be available after-hours and/or work a rotating on-call schedule, including weekends.
Benefits:
- Relocation assistance provided.
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