Senior Customer Advocate

2 days ago


Vizag, Andhra Pradesh, India beBeeConflictResolution Full time ₹ 15,00,000 - ₹ 20,00,000
Key Responsibilities

As a senior customer advocate, you will drive the resolution of complex customer complaints to ensure high levels of satisfaction and maintain the organization's reputation.

Main Objectives:
  • Lead and oversee a team to effectively address and resolve customer concerns through prompt and effective communication.
  • Coordinate with stakeholders to address grievances promptly and efficiently.
  • Develop and implement processes to enhance customer satisfaction and confidence in the brand.
  • Collaborate with team members to foster a culture of continuous improvement and professional development.
Essential Skills:
  • Customer centricity
  • Problem solving & decision making
  • Conflict resolution
  • Escalation management
  • Relationship building

 

Benefits of the Role:

  • Opportunity to work on challenging customer complaints and develop problem-solving skills.
  • Chance to collaborate with a dynamic team to improve customer satisfaction and confidence in the brand.
  • Professional growth and development opportunities within the company.

 



  • Vizag, Andhra Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Title: Customer Service Advocate  We are seeking a highly skilled and motivated Customer Service Advocate to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences.  As a Customer Service Advocate, you will be responsible for providing top-notch support to our customers...


  • Vizag, Andhra Pradesh, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Service Representative Role OverviewWe are seeking enthusiastic and customer-focused individuals to fill a critical role in our Customer Care team. The successful candidate will be trained to handle customer queries, resolve issues, and ensure a positive customer experience.This is an exciting opportunity for a motivated individual who is passionate...


  • Vizag, Andhra Pradesh, India beBeeCustomerSuccess Full time ₹ 1,50,00,000 - ₹ 1,80,00,000

    Job Overview:We are seeking an experienced Customer Success Specialist to own the post-sales customer journey. This role bridges sales, logistics, and operations to ensure seamless customer experiences.Key Responsibilities:Customer Coordination & SupportAct as the primary point of contact for customers post-sale.Understand customer-specific requirements and...


  • Vizag, Andhra Pradesh, India beBeeCybersecurity Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Business Growth StrategistAbout the Role:We are seeking an experienced Business Growth Strategist to join our team. As a key member of our organization, you will be responsible for ensuring the successful implementation and adoption of our solutions by our customers.Key Responsibilities:Serve as the primary contact liaison for technical questions...


  • Vizag, Andhra Pradesh, India beBeeRetention Full time ₹ 7,50,000 - ₹ 10,00,000

    Customer Retention SpecialistWe are seeking an experienced Customer Retention Specialist to strengthen relationships with our loyal customer base.This role will focus on managing the customer lifecycle, personalization, loyalty, and repeat purchase growth across digital channels.You will utilize data-driven insights, creative campaigns, and automation to...


  • Vizag, Andhra Pradesh, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Overview:We are seeking an experienced Senior Customer Success Director to join our team. This is a pivotal role where you will be responsible for leading and mentoring a high-performing team of customer-facing professionals, ensuring exceptional customer experience and satisfaction.About the Role:This role requires a strong background in customer...


  • Vizag, Andhra Pradesh, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 15,00,000

    Customer Experience ProfessionalWe are a dynamic group of professionals who thrive on empathy, precision, and care. We're not just any team—we're the heart of our organization, ensuring that every customer feels valued and appreciated.About the RoleAs a Customer Experience Executive, you'll be at the forefront of ensuring our customers enjoy a smooth and...


  • Vizag, Andhra Pradesh, India beBeeProduct Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Senior Product Management Lead - Customer Experience PlatformsJob Description:This is a senior leadership role that requires a seasoned product manager to lead the product management function for our customer experience platforms. The ideal candidate will have a proven track record of delivering successful products and services, with a strong understanding...


  • Vizag, Andhra Pradesh, India beBeeClientServicing Full time ₹ 25,00,000 - ₹ 30,00,000

    Job Overview Fostering strong client relationships is crucial for our organization’s success. The Client Servicing Manager plays a pivotal role in this regard, acting as the primary point of contact and advocate for assigned clients. 


  • Vizag, Andhra Pradesh, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Customer Success AssociateAbout the Position:We seek a highly motivated and customer-focused professional to ensure seamless onboarding and ongoing support to enhance customer satisfaction.Key Responsibilities:Engage with customers proactively to provide excellent service and support.Ensure smooth onboarding and ongoing support to improve customer...