Technical Support Professional

3 days ago

Jodhpur, Rajasthan, India beBeeTechnical Full time US$ 98,765 - US$ 1,23,456
Workday Support Specialist

Job Summary:

Octane Software Solutions is a leading provider of Planning Analytics solutions. We are seeking an experienced Workday Support Consultant to join our team.

This role involves providing functional and technical support for our client's Workday platform. You will be responsible for managing day-to-day support requests, ensuring system stability, and delivering continuous improvement initiatives across HR, Payroll, Finance, or other Workday modules in scope.

Key Responsibilities:

  • Provide L2/L3 support for Workday users, ensuring timely resolution of incidents and service requests.
  • Monitor, troubleshoot, and maintain Workday integrations and business processes.
  • Partner with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.
  • Assist with configuration changes, enhancements, and release management.
  • Conduct impact assessments for Workday updates and new functionality.
  • Prepare and maintain documentation (knowledge base articles, process flows, support procedures).
  • Provide user training and guidance as needed.
  • Ensure compliance with data security, privacy, and audit requirements.

Requirements:

  • 3+ years' experience working with Workday in a support or consulting capacity.
  • Strong hands-on knowledge of at least two Workday modules (e.g., HCM, Payroll, Recruiting, Finance, Absence, Time Tracking).
  • Experience supporting Workday integrations (EIB, Core Connectors, Studio).
  • Familiarity with Workday security, reporting, and calculated fields.
  • Strong analytical and troubleshooting skills with a customer service mindset.
  • Excellent communication skills and ability to work effectively with remote teams.
  • Previous experience supporting Australian payroll and compliance desirable.

Preferred Qualifications:

  • Bachelor's degree in Information Systems, HR, Finance, or a related field.
  • Workday certifications highly desirable.

We offer a competitive compensation package including benefits and opportunities for career growth.

  • Technical Support Specialist

    3 days ago

    Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 15,00,000 - ₹ 20,00,000

    Key Responsibilities Include:Resolving end-user VDI issues, maintaining golden images, deploying new desktop pools, and working with application teams to ensure seamless virtual desktop functionality.Providing Level 1–3 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents.Education:An associate...

  • Support Engineer

    1 hour ago

    Jodhpur, Rajasthan, India beBeetechnical Full time ₹ 12,00,000 - ₹ 14,00,000

    Job Title: Support Engineer – Technical Specialist">Job Description:We are seeking a highly skilled and experienced Technical Specialist to join our team as a Support Engineer. In this role, you will be responsible for monitoring the infrastructure, including CPU, memory, hard disk size, log size, and other vital server parameters on a regular schedule.You...

  • Technical Support Specialist

    22 hours ago

    Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 5,00,000 - ₹ 9,00,000

    OverviewThis role is focused on providing technical assistance to clients. The ideal candidate will be responsible for resolving technical issues, providing support, and maintaining existing custom software.

  • Mes Technical Support Role

    22 hours ago

    Jodhpur, Rajasthan, India beBeeMES Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title:MES Technical Support SpecialistAbout the JobThis role bridges the gap between IT and manufacturing, requiring a deep understanding of both software systems and production processes to maintain efficiency, quality, and compliance in the manufacturing environment.The MES Technical Support Specialist will be responsible for ensuring the effective...

  • Support Platform Professional

    3 days ago

    Jodhpur, Rajasthan, India beBeeCertification Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Technical Support Specialist Role OverviewAt our organization, we are seeking an experienced Technical Support Specialist to ensure the smooth operation of our ServiceNow environment.This role involves providing technical support and performing routine maintenance tasks to maintain a stable and operational platform. The ideal candidate will have a solid...

  • Technical Support Specialist

    3 days ago

    Jodhpur, Rajasthan, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,10,000

    About the RoleOur organization is seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively during off-hours and in a rotational shift model.The key responsibilities of this role include:Key ResponsibilitiesMonitor...

  • Financial Support Professional

    1 hour ago

    Jodhpur, Rajasthan, India beBeeAccountant Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Title: Financial Support ProfessionalWe are seeking a highly skilled and detail-oriented Financial Support Professional to join our team. As a key member of the accounting department, you will be responsible for providing financial support services to ensure the smooth operation of our business.

  • Technical Field Support Specialist

    18 hours ago

    Jodhpur, Rajasthan, India beBeeServiceEngineer Full time ₹ 40,00,000 - ₹ 80,00,000

    Job OverviewWe are seeking a skilled professional to provide on-site support for customer complaints, commissioning calls, and service issue resolution in Guwahati and surrounding regions.Key ResponsibilitiesAttend field complaints and provide timely service support at customer sites.Handle commissioning calls ensuring correct installation, testing, and...

  • Technical Software Professional

    1 day ago

    Jodhpur, Rajasthan, India beBeebackend Full time ₹ 15,00,000 - ₹ 25,00,000

    Job OverviewA seasoned software professional is sought to drive the backend service from a technical standpoint. This role entails working on critical tickets, guaranteeing reliability and operational excellence, and enhancing monitoring, test coverage, and alerting.Demonstrated expertise in Java and Kotlin programming languages.Hands-on experience with...

  • Senior Technical Professional

    22 hours ago

    Jodhpur, Rajasthan, India beBeeTechnicalLeader Full time ₹ 15,00,000 - ₹ 25,00,000

    Job TitleOverview:The successful candidate will lead the team from a technical perspective and provide IT support related to application environments and interfaces both on-prem and cloud. This includes diagnosis, resolution, root cause analysis of issues and identify and document problem workarounds and provide support for scheduled release upgrades and...