Technical Field Support Specialist

3 days ago

Jodhpur, Rajasthan, India beBeeServiceEngineer Full time ₹ 40,00,000 - ₹ 80,00,000
Job Overview

We are seeking a skilled professional to provide on-site support for customer complaints, commissioning calls, and service issue resolution in Guwahati and surrounding regions.

Key Responsibilities
  • Attend field complaints and provide timely service support at customer sites.
  • Handle commissioning calls ensuring correct installation, testing, and performance verification.
  • Diagnose and troubleshoot mechanical and electrical issues with preference for Gas Engine experience.
  • Minimize Turnaround Time (TAT) for complaint resolution and improve Mean Time to Repair (MTTR).
  • Provide inputs for AMC (Annual Maintenance Contracts) and other aftermarket growth opportunities.
  • Ensure proper documentation, reporting, and feedback to the Service Team.
Qualifications & Experience
  • Diploma / Graduate in Mechanical or Electrical Engineering with preference for Gas Engine experience.
  • 3–4 years of relevant experience in field service, installation, or maintenance.
  • Strong knowledge of service, commissioning, and troubleshooting processes.
Key Skills & Competencies
  • Excellent technical troubleshooting ability.
  • Knowledge of installation and commissioning standards.
  • Strong customer handling and communication skills.
  • Ability to work independently and meet service SLAs.
  • Commitment to customer satisfaction and efficiency improvements.
Performance Indicators (KRA/KPI)
  • Timely closure of customer complaints.
  • Reduction in service TAT & MTTR.
  • Number of commissioning activities completed successfully.
  • Contribution to aftermarket and AMC opportunities.
  • Customer satisfaction feedback and retention.

  • L1 Field Support Specialist

    3 days ago

    Jodhpur, Rajasthan, India beBeeFieldSupport Full time  90,000 -  1,70,000

    Job Title:L1 Field Support SpecialistWe are seeking a skilled Technical Support Professional to provide top-notch support services across the organization.The role involves delivering installation, configuration, and troubleshooting services for hardware, software, and network-related issues while ensuring seamless business operations.Provide on-site and...

  • Support Engineer

    2 days ago

    Jodhpur, Rajasthan, India beBeetechnical Full time ₹ 12,00,000 - ₹ 14,00,000

    Job Title: Support Engineer – Technical Specialist">Job Description:We are seeking a highly skilled and experienced Technical Specialist to join our team as a Support Engineer. In this role, you will be responsible for monitoring the infrastructure, including CPU, memory, hard disk size, log size, and other vital server parameters on a regular schedule.You...

  • Technical Support Specialist

    5 days ago

    Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 15,00,000 - ₹ 20,00,000

    Key Responsibilities Include:Resolving end-user VDI issues, maintaining golden images, deploying new desktop pools, and working with application teams to ensure seamless virtual desktop functionality.Providing Level 1–3 support for Horizon VDI user issues, including session performance, access, printing, and profile-related incidents.Education:An associate...

  • Technical Support Professional

    5 days ago

    Jodhpur, Rajasthan, India beBeeTechnical Full time US$ 98,765 - US$ 1,23,456

    Workday Support SpecialistJob Summary:Octane Software Solutions is a leading provider of Planning Analytics solutions. We are seeking an experienced Workday Support Consultant to join our team.This role involves providing functional and technical support for our client's Workday platform. You will be responsible for managing day-to-day support requests,...

  • Mac Technical Support Specialist

    3 days ago

    Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 10,00,000 - ₹ 20,00,000

    Job OverviewWe are looking for a highly skilled Mac Support Specialist to join our team. As a Mac Support Specialist, you will be responsible for providing top-notch support for macOS systems in a professional environment.

  • Technical Support Specialist

    5 days ago

    Jodhpur, Rajasthan, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,10,000

    About the RoleOur organization is seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively during off-hours and in a rotational shift model.The key responsibilities of this role include:Key ResponsibilitiesMonitor...

  • Senior Oracle Technical Support Specialist

    14 hours ago

    Jodhpur, Rajasthan, India beBeeOracle Full time ₹ 15,00,000 - ₹ 25,00,000

    Job OpportunityWe are seeking a seasoned Oracle Technical Support specialist to fill a critical role. The ideal candidate will possess in-depth knowledge of Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules.Key Responsibilities:Deliver exceptional technical support for Oracle EBS R12, encompassing troubleshooting and...

  • Mes Technical Support Role

    3 days ago

    Jodhpur, Rajasthan, India beBeeMES Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title:MES Technical Support SpecialistAbout the JobThis role bridges the gap between IT and manufacturing, requiring a deep understanding of both software systems and production processes to maintain efficiency, quality, and compliance in the manufacturing environment.The MES Technical Support Specialist will be responsible for ensuring the effective...

  • Technical Support Specialist

    3 days ago

    Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 5,00,000 - ₹ 9,00,000

    OverviewThis role is focused on providing technical assistance to clients. The ideal candidate will be responsible for resolving technical issues, providing support, and maintaining existing custom software.

  • Technical Support Specialist

    18 hours ago

    Jodhpur, Rajasthan, India beBeeoracle Full time ₹ 20,00,000 - ₹ 25,00,000

    Key ResponsibilitiesWe are seeking a highly skilled Technical Support Specialist to provide expert-level support for Oracle EBS R12.The ideal candidate will have hands-on experience with SQL, PL/SQL, Oracle Forms and Reports.Detailed Requirements:Proven experience in Oracle EBS R12 Tech Support.Hands-on experience with SQL, PL/SQL, Oracle Forms and...