Event Technology Specialist

1 month ago


Jaipur, Rajasthan, India Dreamcast Full time

About the Role:

This is a full-time onsite position located in Jaipur as a Customer Service Manager / Event Specialist specializing in Event Tech at Dreamcast. In this role, you will be responsible for managing customer relationships, overseeing event technology solutions, ensuring smooth event operations, and delivering exceptional event experiences.

Key Responsibilities:

  • Manage customer relationships and provide exceptional customer service
  • Oversee event technology solutions and ensure smooth event operations
  • Collaborate with cross-functional teams to deliver top-notch customer experiences
  • Develop and implement event technology solutions to improve customer satisfaction

Requirements:

  • Prior experience in customer service or event management
  • Proficiency in event technology tools and platforms
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work well under pressure and handle multiple tasks efficiently
  • Knowledge of CRM systems and event management software

What We Offer:

  • A comprehensive event tech suite designed for event leaders
  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment

About Dreamcast:

Dreamcast is a comprehensive event tech suite designed for event leaders helping to host scalable events achieve high ROI and deliver exceptional event experiences on the go. Event organizers have complete control to optimize their events with advanced and innovative solutions while attendees benefit from a secure and smooth event experience. Trusted by major companies like Dell, PwC, Hitachi, and more, Dreamcast aims to make every event special through cutting-edge technology.



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