
Program Ambassador
2 days ago
We are seeking a skilled Customer Experience Professional to educate potential customers about our innovative program.
Key Responsibilities:
- Explain our program to US customers over the phone, providing detailed information and answering questions.
- Follow up with customers to ensure successful class arrangements, maintaining strong relationships.
- Stay updated on program developments through training and trial classes, enhancing teaching skills.
- Manage client relationships, handle feedback, and resolve issues or conflicts in a professional manner.
- Establish and expand relationships with clients based in the US and UK, driving business growth.
Desired Candidate Requirements:
- Prior experience in customer service and call centers is essential for this role.
- A pleasant personality, good communication skills, and active listening abilities are must-haves.
- Candidates should be fluent in English and have knowledge of US localization as an added advantage.
Work Environment:
This is a full-time remote position with night shifts (11 PM - 11 AM), offering a flexible work environment where you can make a real impact.
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