Network Delivery Manager
3 weeks ago
About the Role
We are seeking an experienced Network Delivery Manager to join our team at ScaleneWorks. In this key role, you will oversee the delivery of network-related projects and services, ensuring they meet our high standards and align with our business objectives.
Key Responsibilities
- Project Management
- Coordinate and manage the day-to-day operations, multi-phase network projects, ensuring they align with the change and release calendar.
- Team Coordination
- Work closely with engineers, program managers, and other support teams to ensure seamless delivery of network services.
- Client Interaction
- Act as the primary point of contact for clients, managing expectations and ensuring satisfaction.
- Performance Monitoring
- Monitor and report on the performance of network services, taking corrective actions as needed.
- Vendor Management
- Maintain strong relationships with vendors and service providers, negotiating contracts and ensuring service delivery meets agreed terms.
- Service Improvement
- Identify opportunities for improvement in network service delivery and implement necessary changes.
Requirements
- Technical Skills
- Strong understanding of network technologies, including advanced technologies such as SDN, SASE, and Cloud.
- Project Management Skills
- Ability to manage multiple projects, timelines, and resources effectively.
- Communication Skills
- Excellent verbal and written communication skills for interacting with clients, vendors, and team members.
- Problem-Solving Skills
- Ability to troubleshoot and resolve network issues efficiently.
- Vendor Management
- Experience in managing relationships with vendors and service providers.
Education and Certifications
- Educational Background
- Bachelor's Degree in Computer Science, Information Technology, Telecommunications, or a related field is often required.
- Master's Degree in a related field can be advantageous.
- Certifications
- Networking certifications such as Cisco's CCNA, CCNP, or other relevant networking certifications.
- ITIL certification for IT service management.
- Project Management certifications like PMP or PRINCE2.
Experience
- Work Experience
- 15+ years of experience in network management, IT project management, or a related field.
- Leadership Experience
- 8+ years of proven experience in leading teams and managing projects.
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