Network Delivery Manager

3 weeks ago


Bengaluru, Karnataka, India ScaleneWorks Full time

About the Role

We are seeking an experienced Network Delivery Manager to join our team at ScaleneWorks. In this key role, you will oversee the delivery of network-related projects and services, ensuring they meet our high standards and align with our business objectives.

Key Responsibilities

  • Project Management
    • Coordinate and manage the day-to-day operations, multi-phase network projects, ensuring they align with the change and release calendar.
  • Team Coordination
    • Work closely with engineers, program managers, and other support teams to ensure seamless delivery of network services.
  • Client Interaction
    • Act as the primary point of contact for clients, managing expectations and ensuring satisfaction.
  • Performance Monitoring
    • Monitor and report on the performance of network services, taking corrective actions as needed.
  • Vendor Management
    • Maintain strong relationships with vendors and service providers, negotiating contracts and ensuring service delivery meets agreed terms.
  • Service Improvement
    • Identify opportunities for improvement in network service delivery and implement necessary changes.

Requirements

  • Technical Skills
    • Strong understanding of network technologies, including advanced technologies such as SDN, SASE, and Cloud.
  • Project Management Skills
    • Ability to manage multiple projects, timelines, and resources effectively.
  • Communication Skills
    • Excellent verbal and written communication skills for interacting with clients, vendors, and team members.
  • Problem-Solving Skills
    • Ability to troubleshoot and resolve network issues efficiently.
  • Vendor Management
    • Experience in managing relationships with vendors and service providers.

Education and Certifications

  • Educational Background
    • Bachelor's Degree in Computer Science, Information Technology, Telecommunications, or a related field is often required.
    • Master's Degree in a related field can be advantageous.
  • Certifications
    • Networking certifications such as Cisco's CCNA, CCNP, or other relevant networking certifications.
    • ITIL certification for IT service management.
    • Project Management certifications like PMP or PRINCE2.

Experience

  • Work Experience
    • 15+ years of experience in network management, IT project management, or a related field.
  • Leadership Experience
    • 8+ years of proven experience in leading teams and managing projects.


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