Software Documentation Specialist
7 days ago
About the Role:
The Software Documentation Specialist will be responsible for creating high-quality documentation for our product, RetailWhizz POS & ERP - Retail Solution.
Key Responsibilities:
- Study and write documentation for end-users (technical, functional, and user) of our product.
- Work with the internal team of coordinators, developers, and support to gain a deep understanding of the product and documentation requirements.
- Revise documents as new issues arise or are resolved.
- Gather usability feedback from customers and internal team members.
- Use photographs, drawings, diagrams, animation, and charts to increase user understanding.
Requirements:
- Basic knowledge of documentation tools.
- Good written skills in English.
- University degree in Computer Science, Engineering, Business Administration, or equivalent preferred.
- Desirable knowledge of retail business procedures and application.
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