Software Documentation Specialist

7 days ago


Mumbai, Maharashtra, India SAAKRUN GROUP Full time

About the Role:

The Software Documentation Specialist will be responsible for creating high-quality documentation for our product, RetailWhizz POS & ERP - Retail Solution.

Key Responsibilities:

  • Study and write documentation for end-users (technical, functional, and user) of our product.
  • Work with the internal team of coordinators, developers, and support to gain a deep understanding of the product and documentation requirements.
  • Revise documents as new issues arise or are resolved.
  • Gather usability feedback from customers and internal team members.
  • Use photographs, drawings, diagrams, animation, and charts to increase user understanding.

Requirements:

  • Basic knowledge of documentation tools.
  • Good written skills in English.
  • University degree in Computer Science, Engineering, Business Administration, or equivalent preferred.
  • Desirable knowledge of retail business procedures and application.

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