Documentation Specialist

5 days ago


Mumbai, Maharashtra, India KAL Full time
Job Summary

As a Documentation Specialist at KAL, you will be responsible for producing and maintaining internal and external user documentation, including user guides, installation manuals, and release notes. You will also be involved in content development and maintenance of the company website and intranet.

Key Responsibilities
  • Edit and proofread user guides, training material, online content, and release notes.
  • Write new content under supervision for addition to the user guides.
  • Develop and maintain the company website and intranet content.
  • Liaise with other technical authors to maintain house style and methodology.
  • Produce marketing materials, including product videos and graphic editing.
  • Develop support and training materials, including videos.
Requirements
  • Degree in a relevant discipline combined with strong writing skills in English.
  • 2+ years of writing experience, preferably in a development environment or graduate with evidence of writing experience.
  • Ability to explain complex concepts in clear and concise English.
  • Excellent communication and organisational skills, with the ability to gather technical information from developers, existing documents, and from using the product.
  • Software engineering or QA background or degree preferable.


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