Technical Documentation Specialist
1 week ago
Job Title: Technical Documentation Specialist
Job Summary:
We are seeking a skilled Technical Documentation Specialist to join our team at Trigyn Technologies. As a Technical Documentation Specialist, you will be responsible for developing comprehensive documentation that meets organizational standards.
Key Responsibilities:
- Develop detailed databases of reference materials, including research, usability tests, and design specifications.
- Evaluate current content and develop innovative approaches for improvement.
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
Requirements:
- 9-11 years' industry experience as an effective technical writer.
- Proven ability to quickly learn and understand complex topics.
- Good knowledge of best practices in technical communication including usability, interface design, single-sourcing, localization and other production issues.
- Excellent hands-on experience on MadCap Flare.
- Proficiency with Adobe FrameMaker, Captivate, Snagit and SmartDraw.
- Previous experience writing documentation and procedural materials for multiple audiences.
- Superior written and verbal communication skills, with a keen eye for detail.
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.
Preferred Qualifications:
- Certification through the Society for Technical Communicators.
- Experience using XML tools to create documentation.
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
- Firm understanding of the systems development life cycle (SDLC).
Education:
BE / MSc / MCA in IT
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