
Guest Experience Manager
3 days ago
We are seeking a dynamic and customer-focused professional to manage guest reservations and drive sales conversions. This role requires excellent communication, sales skills, and the ability to deliver seamless guest experiences.
- Manage room reservations, group bookings, and event inquiries via phone, email & online travel agencies (OTAs).
- Provide accurate information on availability, pricing, packages, and promotions.
- Convert inquiries into confirmed bookings by upselling and promoting hotel services.
- Coordinate with operations teams for guest requirements.
- Maintain updated records of reservations, guest preferences & reports.
- Build and maintain strong relationships with corporates, travel agents & repeat guests.
- Handle cancellations, modifications, and special requests efficiently.
- Bachelor's degree in Hotel Management, Hospitality, or related field.
- Prior experience in reservations, sales, or guest relations in the hospitality industry.
- Strong communication skills (English preferred).
- Familiarity with hotel property management systems (PMS) and OTA platforms.
- Sales-driven, customer-oriented, and detail-focused.
- Ability to multitask and work in a fast-paced environment.
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Airport Guest Experience Manager
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Executive Guest Experience Manager
6 days ago
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Guest Experience Ambassador
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Guest Room Attendant
3 days ago
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Guest Service Associate @ Thane
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Guest Service Associate @ ibis Thane
1 week ago
Thāne, Maharashtra, India ibis, ibis Styles, ibis budget Full time US$ 40,000 - US$ 80,000 per yearCompany Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
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Hospitality Experience Specialist
4 days ago
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Customer Experience Representative
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Thāne, Maharashtra, India beBeeGuestService Full time ₹ 10,00,000 - ₹ 20,00,000Job OverviewWe are seeking a highly skilled Guest Service professional to join our team. As a key member of the Front Office and F&B Service departments, you will be responsible for providing exceptional guest service, welcoming guests, and addressing any matters affecting our interests.Main Responsibilities:Deliver proficient and professional guest service...
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Front Desk cum Guest Relations Executive
7 days ago
Thāne, Maharashtra, India Enlabs Technology Full time ₹ 3,50,000 - ₹ 4,00,000 per yearKey Responsibilities:- Greet and assist guests upon arrival with a welcoming attitude- Handle front desk operations, including check-in/check-out and managing reservations- Address guest inquiries and resolve issues promptly and professionally- Coordinate with other departments to ensure guest satisfaction- Maintain a neat and organized front desk area...
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Cafe Customer Experience Specialist
1 week ago
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