
Luxury Brand Advocate
2 days ago
About Our Company:
We are a luxury goods company founded in 2011, driven by our passion for creativity and innovation. We create bespoke concept trunks that encapsulate emotions and passions of aficionados, collectors, and travelers.
Job Requirements and Skills:
- Strong communication and interpersonal skills, deep understanding of the luxury industry, its products, and services.
- Able to build strong brand perception, drive engagement, and generate sales.
- Knowledge of luxury, design, art, and craft, ability to tell compelling stories.
- Experience in B2C dealing with high-net-worth individuals, international clients, and interior designers.
- Strong analytical skills to understand client lifestyle and requirements.
Key Attributes:
- Excellent written and verbal communication, good personality, and strong interpersonal skills.
- Ability to work effectively under pressure, manage multiple clients or agencies simultaneously.
- Self-motivated, able to work independently and as part of a team.
- Solution-driven mindset and approach.
- Adaptability, enthusiasm, and genuine passion for the brand.
Primary Responsibilities:
- Converting inquiries into sales through knowledge of brand heritage, journey, products, and services.
- Handling client feedback and grievances professionally.
- Proactive sales, cross-selling, and servicing through telephone, email, and on-appointment meetings.
- Collaborating with internal teams to tailor solutions that meet client requirements.
- Preparing client briefing documents and organizing necessary documents for client communication.
- Preparing presentations and maintaining database updates.
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