Lead Enterprise Support Specialist

4 days ago

Bengaluru, Karnataka, India beBeeExpert Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Description

As a Premium Support Engineer, you will be the primary technical liaison for strategic accounts, specializing in NetIQ Identity and Access Management (IAM) solutions. Your key responsibilities will include delivering expert-level support to premium enterprise clients, solving deeply complex technical challenges that impact critical business operations.

You will operate as a trusted technical advisor, fostering long-term customer success and reinforcing confidence in paid support offerings. Additionally, you will deepen your expertise in enterprise systems and emerging technologies, with high-touch exposure to innovative platforms and tools.

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