Strategic Platform Leader

Job Title: Strategic Platform Leader

We are seeking a highly experienced professional to lead the strategic direction of our platform, driving innovation and excellence in architecture and technology.

About the Role:

• Platform Architecture & Roadmap: Define and maintain the enterprise-wide platform architecture and technical roadmap, ensuring solutions are scalable, maintainable, and aligned with business strategy.
• Governance & Best Practices: Develop and enforce governance frameworks, design principles, and coding standards for the platform. Oversee architecture reviews and change control processes to ensure consistency and compliance across the life cycle of the implementation.
• Integration & Interoperability: Lead the integration of the proposed platform with other enterprise systems (e.g., ERP, CRM, cloud services) to ensure seamless data flow and interoperability.
• Technical Leadership: Provide deep technical leadership and mentorship to platform teams, guiding them in designing high-quality solutions and ensuring they meet performance and security requirements.
• Innovation & Continuous Improvement: Stay up-to-date with latest releases and features (including AI/ML capabilities, automation, Virtual Agent, App Engine, etc.). Evaluate new platform functionalities and recommend their adoption to drive improvement and innovation on the platform.
• Stakeholder Collaboration: Work closely with business leaders, IT executives, and subject-matter experts to translate business objectives into platform solutions.
• Platform Performance: Ensure the platform's reliability, security, and performance by implementing best practices for instance health, monitoring, and upgrade management.

Requirements:

• Education: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
• Work Experience: ~10+ years of experience in IT, including several years in an architecture leadership role. At least 5 years of hands-on experience with our platform, designing and implementing enterprise-level solutions.
• Platform Expertise: Proven experience architecting and leading large-scale platform implementations at scale – including designing platform architecture, data models, integrations, and customizations.
• ITSM/Process Knowledge: Strong understanding of IT Service Management and ITIL frameworks. Experience aligning platform processes with ITIL best practices and overall business workflows.
• Technical Skills: Broad knowledge of enterprise technology stacks and architecture principles. Familiarity with web technologies and integration methods relevant to our platform.
• Analytical & Problem-Solving: Ability to analyze complex business requirements and translate them into an architectural blueprint for our platform. Strong problem-solving skills to address platform issues, optimize performance, and design scalable solutions.

Desired Qualifications:

• Advanced Education: Master's degree in a relevant field or MBA is a plus, especially with a focus on Information Systems or Enterprise Architecture.
• Enterprise Architecture Frameworks: Familiarity with enterprise architecture methodologies (e.g., TOGAF or Zachman) and how our platform aligns within those frameworks.
• Industry Knowledge: Experience implementing our platform in multiple industries or large/global environments, demonstrating its adaptability to various use cases.
• Legacy Systems & Cloud: Background in integrating our platform with legacy systems or modern cloud services can be advantageous. Experience with data migration and enterprise integration platforms is a plus.
• Leadership Experience: Prior experience in a leadership role such as Lead Architect or Platform Owner. Demonstrated ability to mentor teams, manage architectural governance boards, and liaise with senior management on technology strategy.

What We Offer:

• Opportunity to work on a high-impact platform that drives business growth and transformation.
• Collaborative and dynamic work environment with a talented team of professionals.
• Professional development opportunities to enhance your skills and expertise.