
Technical Application Support Professional
10 hours ago
Support Technician Role Overview
Job DescriptionThe Support Technician is a key role in ensuring the smooth operation of banking and fintech applications.
As a Support Technician, you will be responsible for providing first-level support to users, understanding their issues, and escalating them as needed.
Additionally, you will perform incident analysis, root cause identification, and resolution tracking, coordinating with internal teams to ensure timely issue resolution.
You will also document issues, troubleshooting steps, and solutions in the knowledge base, and monitor application logs and system alerts to proactively identify potential issues.
This position requires strong communication skills, both written and verbal, as well as good analytical and problem-solving skills.
Experience in application support, preferably in fintech or banking, is preferred, but not required.
-
Senior IT Application Support Professional
7 days ago
Dombivli, Maharashtra, India beBeeIt Full time ₹ 15,00,000 - ₹ 25,00,000Job OverviewWe are seeking a seasoned IT Support Specialist to join our team. The successful candidate will be responsible for providing technical support for enterprise-level software applications, ensuring seamless operations and minimizing downtime.Main ResponsibilitiesMonitoring and Incident Management: Serve as the primary contact for overall...
-
Technical Application Support Specialist
3 days ago
Dombivli, Maharashtra, India beBeeApplicationSupport Full time ₹ 18,00,000 - ₹ 24,00,000As a seasoned Application Support Manager, you will be responsible for overseeing the technical aspects of our applications.Key Responsibilities:Providing timely assistance to clients and resolving complex technical issuesConducting root cause analysis to identify underlying problemsMonitoring application alerts and delivering proactive servicesCollaborating...
-
Technical Support Professional
2 days ago
Dombivli, Maharashtra, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 25,00,000Job OverviewThis is an onsite night role that offers flexibility and variety, with rotational shifts between 5:30 PM to 6:30 AM.The Customer Service Specialist will play a critical role in ensuring the smooth operation and support of technical tools and systems while maintaining strong relationships with clients.Key ResponsibilitiesProvide exceptional...
-
Senior Application Support Specialist
2 weeks ago
Dombivli, Maharashtra, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 15,00,000Job Title: Technical Support ExpertJob DescriptionWe are seeking a skilled professional to join our team in providing top-level support for software applications and integrations. The ideal candidate will possess a strong background in application support, with experience in troubleshooting complex technical issues and collaborating with development...
-
Technical Support Professional
7 days ago
Dombivli, Maharashtra, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000We are seeking a Customer Support Specialist to join our international customer service team. As a key member of the team, you will be responsible for providing technical assistance and support to clients via phone, email, or chat.Key Responsibilities: Provide technical troubleshooting over the phone for clients globally Handle basic technical assistance...
-
Dombivli, Maharashtra, India beBeeITSupport Full time ₹ 8,00,000 - ₹ 12,00,000Technical Support Specialist Role Overview">We offer a comprehensive support service for desktop computers and printers, ensuring seamless technical assistance for our clients.Our expert team provides timely resolution to technical issues, guaranteeing minimum downtime and maximum productivity.Key Responsibilities:Technical Support Provision - We provide...
-
Education Support Professional
5 days ago
Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000We're seeking a skilled professional to take on the role of Customer Support Specialist. School management and administration can be a complex task for small schools and micro schools.This individual will be passionate about solving problems and helping customers succeed in education and technology-related sectors.Key Responsibilities:Be the initial point of...
-
Mac Technical Support Professional
5 days ago
Dombivli, Maharashtra, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000Mac Support SpecialistWe are seeking an experienced Mac technical support specialist to join our team. The successful candidate will be responsible for providing top-notch technical assistance to clients and ensuring minimal disruption to their IT environment.Key Responsibilities:Provide technical support via phone, email, or on-site visits.Setup and...
-
Technical Support Specialist
8 hours ago
Dombivli, Maharashtra, India beBeeSupport Full time ₹ 50,00,000 - ₹ 80,00,000As a Service Desk Engineer, you will be the primary point of contact for all IT-related issues and requests. This role involves troubleshooting basic technical problems, escalating complex issues to higher-level support, and providing exceptional customer service.The ideal candidate will have a strong understanding of Mac Systems, Windows systems, Google...
-
Technical Support Specialist
6 days ago
Dombivli, Maharashtra, India beBeeSupport Full time US$ 85,000 - US$ 1,15,000Job Title:Service Technician L2About the Role:We are seeking a highly skilled and experienced Service Technician to join our team. As a Service Technician, you will be responsible for providing technical support and assistance to staff members.The ideal candidate will have advanced knowledge of technology issues, hardware, software, networking, and support....