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Senior Application Support Specialist
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Job Title: Technical Support Expert
Job DescriptionWe are seeking a skilled professional to join our team in providing top-level support for software applications and integrations. The ideal candidate will possess a strong background in application support, with experience in troubleshooting complex technical issues and collaborating with development teams.
This role involves investigating and resolving technical issues related to software applications and integrations, ensuring system stability and reliability. Your expertise will be crucial in addressing complex technical challenges and collaborating with cross-functional teams to implement solutions.
Required Skills and Qualifications- Strong understanding of SQL, Unix scripting, and debugging principles.
- Experience with stored procedures, query writing, and Unix troubleshooting.
- Excellent analytical and problem-solving skills.
- Good experience with job scheduling tools – Control M/Autosys.
- Investigate and resolve complex technical issues related to software applications and integrations.
- Collaborate with development teams to identify and implement solutions to technical issues.
- Ensure system stability and reliability by implementing preventative measures and performing regular maintenance tasks.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
