Merchant Service Lead

Job Opportunity:We are seeking a skilled MERCHANT ACQUIRING SPECIALIST to join our team. As a Merchant Acquiring Specialist, you will play a crucial role in sourcing merchants who require Point of Sale (POS) Electronic Data Capture (EDC) terminals and Bharat QR merchant acquiring services in the local market.Key Responsibilities:- Source merchants who need...

About GoKwikGoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure.Backed by...

Job Description">Key Objectives:Ensure seamless integration of merchant accounts and resolve technical issues promptlyCollaborate with product and tech teams to understand product flows and requirements effectivelyTroubleshoot, diagnose, and resolve merchant integration problems efficientlyAutomate solutions to enhance merchant integration processes and...

Merchant Integration SpecialistAbout This Role:As a Merchant Integration Specialist, you will be responsible for managing merchant account integrations and collaborating with product and tech teams.You will diagnose, troubleshoot, and resolve merchant integration issues efficiently, utilizing your technical skills to find solutions.Automating processes will...

Job OverviewThe role of an Associate Manager, Merchant Helpdesk is a key position that requires strong leadership and analytical skills. The incumbent will be responsible for managing and enhancing merchant complaint resolution workflows, collaborating with cross-functional teams, and leading team development through performance and learning initiatives.Key...

About Our Merchant Growth InitiativeWe are looking for a seasoned Lead Product Manager to drive product-led growth initiatives for merchants to grow their business on a leading online delivery platform.In this role, you will be building products for heterogenous segments of merchants ranging from Large Enterprises (established food chains) to small...

Technical Solutions ExpertJob Description:Key Responsibilities:Manage merchant integrations and resolve technical issues efficiently.Collaborate with product and tech teams to comprehend product flows and requirements effectively.Troubleshoot, diagnose, and resolve merchant integration problems promptly and professionally.Automate solutions to enhance...

Job DescriptionKey Deliverables:- Drive process improvements and resolve key merchant support challenges- Monitor operational tasks, team metrics, and ensure regulatory alignment- Oversee team performance including in-house and outsourced operations- Implement tools and frameworks to improve merchant satisfaction and efficiencyRole Responsibilities:- Manage...

Key Performance Indicators:Deliver timely and effective support to escalated merchant cases.Maintain seamless communication across various channels.Drive process enhancements to elevate the merchant experience.Collaborate with internal teams to resolve cases efficiently.Primary Responsibilities:Serve as the initial point of contact for merchant...

Job Role: Merchant Acquiring Risk SpecialistThe key responsibility of this role is to review and analyze transactions processed through various channels, including UPI, POS, and payment gateways. This involves examining merchant behavior and detecting potential fraud patterns.Conduct thorough reviews of merchant transactions for suspicious activityAnalyze...