Production Support Specialist
1 month ago
Job Summary:
We are seeking a highly skilled Production Support Engineer to join our team at Cynergy Services. As a key member of our support team, you will be responsible for providing technical support and troubleshooting for our internal .NET applications.
Key Responsibilities:
- Provide first-line and second-line technical support for internal .NET applications.
- Troubleshoot technical problems, analyze system logs, and diagnose root causes of application issues.
- Assist users in resolving application-related queries and provide clear and timely solutions.
- Document troubleshooting steps and solutions for future reference and knowledge sharing.
- Maintain a strong working knowledge of Windows operating systems and .NET frameworks.
- Collaborate with database administrators for troubleshooting database-related issues affecting applications.
- Participate in on-call rotations to provide support outside of regular business hours.
- Stay up-to-date on the latest .NET technologies and advancements.
Requirements:
- 5+ years of experience in providing application support for internal systems.
- Strong understanding of .NET frameworks and C# programming language.
- Proficiency in Visual Studio and Windows operating systems.
- Excellent communication and interpersonal skills.
What We Offer:
At Cynergy Services, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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