Production Support Specialist

1 month ago


PuneMaharashtra, India Cynergy Services Full time
Job Title: Production Support Engineer

Job Summary:

We are seeking a highly skilled Production Support Engineer to join our team at Cynergy Services. As a key member of our support team, you will be responsible for providing technical support and troubleshooting for our internal .NET applications.

Key Responsibilities:

  • Provide first-line and second-line technical support for internal .NET applications.
  • Troubleshoot technical problems, analyze system logs, and diagnose root causes of application issues.
  • Assist users in resolving application-related queries and provide clear and timely solutions.
  • Document troubleshooting steps and solutions for future reference and knowledge sharing.
  • Maintain a strong working knowledge of Windows operating systems and .NET frameworks.
  • Collaborate with database administrators for troubleshooting database-related issues affecting applications.
  • Participate in on-call rotations to provide support outside of regular business hours.
  • Stay up-to-date on the latest .NET technologies and advancements.

Requirements:

  • 5+ years of experience in providing application support for internal systems.
  • Strong understanding of .NET frameworks and C# programming language.
  • Proficiency in Visual Studio and Windows operating systems.
  • Excellent communication and interpersonal skills.

What We Offer:

At Cynergy Services, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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