Production Support Specialist

1 month ago


Pune, Maharashtra, India BNY Full time

At BNY, we empower our employees to grow and succeed in a dynamic and innovative work environment.

We are seeking a highly skilled Production Support Specialist to join our team in Chennai, Tamil Nadu –HYBRID. As a key member of our production services application support team, you will be responsible for providing high-quality support to our business users.

The ideal candidate will have 6 to 10 years of working experience in Java, Oracle, and PL/SQL technologies, with strong SQL queries knowledge and experience in incident management, change management, and problem management.

In this role, you will proactively monitor applications health, alerts/incidents from all systems and software changes that affect applications/business users and take appropriate action.

You will also provide quick support for escalated incident tickets, act as liaison to business and technical leads to ensure issues are resolved in timely manner, coordinate with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production processes.

This is a salaried position with an estimated annual salary of $85,000 - $110,000 based on your qualifications and location.

We offer a competitive compensation package, including benefits and wellbeing programs, as well as opportunities for growth and development within our organization.

Becoming a part of our team means being part of a company that values diversity, equity, and inclusion, and is committed to creating a workplace culture that is welcoming and supportive of all employees.



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