Production Support Specialist

3 weeks ago


Pune, Maharashtra, India LTIMindtree Full time
Job Overview

Job Title: Production Support Specialist

Location: Pune, India

Job Type: Permanent Role

Experience: Minimum 4+ years of strong production support role knowledge under banking and financial services is mandatory.

About the Role:

  • Provide technical support for .NET Web applications, including error handling and troubleshooting.
  • Manage Job Scheduler (Control-M) and Postgres database.
  • Ensure Windows server and IIS service are configured and running smoothly.
  • Communicate effectively with global users via email and voice calls.
  • Perform software patching and upgrades, and handle vulnerability remediations.
  • Have good knowledge of the Financial/Banking domain and Service Now.
  • Participate in incident, change, and problem management.
  • Work effectively as part of a team.
  • Apply analytical and problem-solving skills to resolve production issues.

Added Advantages:

  • Renew application/servers certificates.
  • Handle multiple applications.
  • Apply Agile practices.
  • Work with UK clients.
  • Support Commercial banking products.
  • Deploy applications.
Skills Required
  • .NET Web application error handling.
  • Job Scheduler (Control-M).
  • Postgres database.
  • Windows server and IIS service.
  • Email and voice call communication.
  • Software patching and upgrades.
  • Financial/Banking domain knowledge.
  • Service Now usage.
  • Incident/change/problem management.
  • Analytical and problem-solving skills.

Contact Information: Nikhil Singh



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