Production Support Specialist
3 weeks ago
Job Title: Production Support Specialist
Location: Pune, India
Job Type: Permanent Role
Experience: Minimum 4+ years of strong production support role knowledge under banking and financial services is mandatory.
About the Role:
- Provide technical support for .NET Web applications, including error handling and troubleshooting.
- Manage Job Scheduler (Control-M) and Postgres database.
- Ensure Windows server and IIS service are configured and running smoothly.
- Communicate effectively with global users via email and voice calls.
- Perform software patching and upgrades, and handle vulnerability remediations.
- Have good knowledge of the Financial/Banking domain and Service Now.
- Participate in incident, change, and problem management.
- Work effectively as part of a team.
- Apply analytical and problem-solving skills to resolve production issues.
Added Advantages:
- Renew application/servers certificates.
- Handle multiple applications.
- Apply Agile practices.
- Work with UK clients.
- Support Commercial banking products.
- Deploy applications.
- .NET Web application error handling.
- Job Scheduler (Control-M).
- Postgres database.
- Windows server and IIS service.
- Email and voice call communication.
- Software patching and upgrades.
- Financial/Banking domain knowledge.
- Service Now usage.
- Incident/change/problem management.
- Analytical and problem-solving skills.
Contact Information: Nikhil Singh
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