**Customer Support Specialist**

3 days ago


GTB Nager, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 45,00,000

About us

Job Description

We are looking for a Customer Support Associate to provide exceptional customer experience and support our growing business.

The ideal candidate will be responsible for:

  • Verification of customer addresses through confirmation calls
  • Providing end-to-end customer support via phone, WhatsApp, email, and social media
  • Handling returns and exchanges with empathy and efficiency
  • Collecting customer insights and feedback to improve our products and services
  • Maintaining accurate records of interactions and following up with customers until resolution

To succeed in this role, you will need:

Required Skills and Qualifications
  • 1–2 years of customer support experience (D2C/e-commerce preferred)
  • Excellent communication skills in English and Hindi (written and verbal)
  • Strong problem-solving skills and ability to handle tough situations calmly
  • Highly active, energetic, and empathetic – with a customer-first attitude
Benefits
  • Be part of a high-growth D2C brand disrupting the jewelry space
  • A culture that values ownership, creativity, and learning
  • Exposure to both customer success and brand strategy
Why Join Us?

We offer a dynamic and supportive work environment where you can grow with our company as we scale nationwide and globally.



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