IT Technical Support Specialist

2 days ago


GTB Nager, India beBeeSpecialist Full time ₹ 12,00,000 - ₹ 14,00,000

Job Overview

We are seeking a skilled and dedicated IT professional to join our team as a Technical Support Specialist. This role involves providing top-notch technical support to our users, ensuring that their devices and systems are running smoothly.

  • Perform routine maintenance tasks on PCs, laptops, and networked printers to prevent downtime and ensure optimal performance.
  • Manage service desk tickets efficiently using industry-leading tools to resolve issues promptly.
  • Backup and restore user profiles and data in accordance with established procedures to maintain business continuity.
  • Stay up-to-date with the latest hardware and software technologies to provide effective solutions to complex problems.

The ideal candidate will possess a degree in computer science or a related field, along with strong analytical and problem-solving skills. Proficiency in Microsoft Office suite and Windows operating systems is essential, as well as excellent communication skills to interact effectively with internal and external stakeholders.

  • Ability to think critically and approach complex issues methodically.
  • Capacity to work independently and collaboratively as part of a dynamic team environment.

Required Skills and Qualifications:

  • Bachelor's or Master's degree in Computer Science or related field.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office suite and Windows operating systems.
  • Excellent communication and interpersonal skills.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Collaborative and dynamic work environment.


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