Customer Support Specialist

2 days ago

GTB Nager, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000
Customer Support Professional

We are seeking a skilled and customer-focused individual to join our team as a Customer Support Professional.

About the Role:

As a key member of our Customer Care team, you will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, patience, and a willingness to learn and grow with our organization.

  • Provide timely and effective responses to customer concerns, addressing their queries and complaints in a professional manner.
  • Maintain accurate records of customer interactions, updating databases and providing insights to improve our services.
  • Escalate complex issues to the relevant department when necessary, ensuring that customers receive prompt and satisfactory resolutions.
  • Develop and maintain relationships with customers, providing them with exceptional service and support throughout their journey with us.

Key Responsibilities:

  1. Handle inbound and outbound customer calls, emails, and other correspondence in a professional and courteous manner.
  2. Assist customers with product/service information, troubleshooting, and resolving technical issues.
  3. Ensure customer satisfaction by delivering high-quality service and resolving issues promptly and efficiently.

Requirements:

  • Excellent verbal and written communication skills, with the ability to articulate complex ideas in a clear and concise manner.
  • Positive attitude, patience, and problem-solving ability, with a focus on delivering results-driven solutions.
  • Ability to work effectively in a fast-paced environment, managing multiple priorities and deadlines while maintaining attention to detail.

What We Offer:

We provide a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity

  • **Customer Support Specialist**

    2 days ago

    GTB Nager, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 45,00,000

    About usJob DescriptionWe are looking for a Customer Support Associate to provide exceptional customer experience and support our growing business.The ideal candidate will be responsible for:Verification of customer addresses through confirmation callsProviding end-to-end customer support via phone, WhatsApp, email, and social mediaHandling returns and...

  • Customer Service Specialist

    2 weeks ago

    GTB Nager, India VisualURL Full time

    The role of Customer Service Specialist in the backend and support team of our organization is a key role in managing the company-client relationship and will be a vital part of the clients day to day interaction with our software offerings. Expected CTC 1.8-3 lakhs per annum Job Location Dilshad Garden, Delhi Responsibilities Resolve critical...

  • Indirect Tax-Customs Specialist

    1 week ago

    GTB Nager, India beBeeCustoms Full time ₹ 12,00,000 - ₹ 25,00,000

    Job Title: Indirect Tax-CustomsWe are seeking a highly skilled and experienced professional to join our team in the role of Indirect Tax-Customs Specialist. In this position, you will be responsible for drafting and reviewing legal opinions, advising on Customs Act, Customs Tariff Act, Foreign Trade Policy, and allied laws.Drafting and reviewing legal...

  • IT Technical Support Specialist

    5 days ago

    GTB Nager, India beBeeSpecialist Full time ₹ 12,00,000 - ₹ 14,00,000

    Job OverviewWe are seeking a skilled and dedicated IT professional to join our team as a Technical Support Specialist. This role involves providing top-notch technical support to our users, ensuring that their devices and systems are running smoothly.Perform routine maintenance tasks on PCs, laptops, and networked printers to prevent downtime and ensure...

  • Administrative Support Specialist

    23 hours ago

    GTB Nager, India beBeeExecutive Full time ₹ 1,44,00,000 - ₹ 1,68,00,000

    Job TitleWe are seeking a highly skilled and organized professional to fill the role of Senior Administrative Support Specialist. This is an exciting opportunity for someone to take on a challenging position that requires strong organizational, communication, and technical skills.About the Job:This role will involve providing administrative support to senior...

  • Inside Sales Specialist

    4 weeks ago

    GTB Nager, India DOLPHIN COMPUTERS Full time

    Company Description Dolphin Computers is dedicated to driving digital transformation for clients by providing quality hardware, software products, and services. We specialize in trading hardware products and peripherals, software licensing, network systems support, and IT services. Partnered with renowned brands like Corel, Adobe, Wacom, Microsoft, HP,...

  • Presales Specialist

    5 days ago

    GTB Nager, India Savi Vision Pvt. Ltd. Full time

    Company: Savi VisionLocation: DelhiMode: Work from OfficeExperience: 2–4 YearsAbout Savi VisionSavi Vision is a leading provider of Audio-Visual and Collaboration Solutions, delivering innovative technologies for enterprise, education, government, and commercial environments. With a focus on design, integration, and support, we bring value-driven solutions...

  • Application specialist-India

    2 weeks ago

    GTB Nager, India Snibe Full time

    Responsibility: 1 Solve customers' technical problems and complaints promptly. 2 Collaborate with Sales & Technical Support Specialists etc in troubleshooting problems. 3 Run correlation studies and validations in coordination with the customer if/as required; 3 Conduct Customer training. 4 Visit clients regularly and feedback customers' information to...

  • Senior Virtualization and Security Specialist

    23 hours ago

    GTB Nager, India beBeeSpecialist Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title:Senior Virtualization and Security SpecialistJob Description:We are seeking a highly skilled Senior Virtualization and Security Specialist to join our team. As a key member of our pre-sales team, you will be responsible for leading technical sales efforts and delivering exceptional customer experiences.Key Responsibilities:Develop and deliver...

  • IT Infrastructure Support Specialist

    4 days ago

    GTB Nager, India beBeeAdministrator Full time ₹ 9,00,000 - ₹ 12,00,000

    System Administrator RoleJob Description:We are seeking a skilled and proactive System Administrator to join our IT team. The ideal candidate will have hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments.The successful candidate will be responsible for installing, configuring, and maintaining operating...