Executive Team Lead

4 days ago

Dombivli, Maharashtra, India beBeeCompliance Full time ₹ 40,00,000 - ₹ 60,00,000
Club Operations and Management

The Club Manager is responsible for overseeing the day-to-day operations of the club, ensuring seamless execution of events, workshops, and client visits. Key responsibilities include:

  1. Developing and implementing an annual activity calendar to track progress and enhance member engagement.
  2. Coordinating with instructors, personal trainers, and wellness professionals to design innovative programs and events that cater to diverse member interests.

Stakeholder Communication

The Club Manager acts as the primary point of contact between the club, property owners, external partners, vendors, and members. Key responsibilities include:

  1. Providing regular updates to stakeholders on club activities and progress.
  2. Facilitating effective communication among staff, management, and members to ensure a positive and engaging experience.

Team Management and Development

The Club Manager is responsible for leading and managing the team, including:

  1. Properly delegating tasks and responsibilities to ensure efficient operation of the club.
  2. Monitoring and evaluating staff performance to ensure high standards of customer service and teamwork.

Budget and Resource Management

The Club Manager assists in managing club resources, including:

  1. Coordinating with management for necessary approvals or procurement.
  2. Ensuring effective allocation of resources to maximize efficiency and minimize waste.

Membership Engagement and Retention

The Club Manager fosters a culture of attentiveness and responsiveness among staff to ensure every member's interaction reflects the club's values and commitment to excellence. Key responsibilities include:

  1. Delivering exceptional customer service through proactive engagement and support.
  2. Addressing concerns, complaints, or suggestions promptly and professionally to strengthen member relationships and improve club services.

Health, Safety, and Compliance

The Club Manager ensures the fitness club operates in full compliance with local, state, and industry health regulations, including:

  1. Implementing and monitoring safety procedures across all areas to minimize risk and protect members and staff.
  2. Overseeing maintenance needs and coordinating with staff training in CPR/First Aid to foster a secure and professional environment at all times.

Program and Event Planning

The Club Manager strategically plans, coordinates, and oversees various engaging fitness programs, wellness challenges, workshops, and social events that cater to diverse member interests and goals.

Reporting and Documentation

The Club Manager maintains documentation of all club activities for audit, continuity, and institutional reporting purposes.

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