Customer Support Team Operations Lead

Club Operations and ManagementThe Club Manager is responsible for overseeing the day-to-day operations of the club, ensuring seamless execution of events, workshops, and client visits. Key responsibilities include:Developing and implementing an annual activity calendar to track progress and enhance member engagement.Coordinating with instructors, personal...

Job Opportunity:We are seeking a proactive and experienced Team Lead to oversee our customer support process.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR, AHT, etc.).Manage email and chat processes 24/7.Provide regular feedback, conduct performance evaluations, and coach team members for continuous...

Job Title:Technical Support SpecialistJob Overview:We are seeking an experienced professional to join our team as a Technical Support Specialist. In this role, you will combine deep technical expertise with project leadership capabilities to support mission-critical client environments and drive successful implementation of our solutions.As a seasoned expert...

Centre Head Job DescriptionThe Centre Head is a pivotal role that drives excellence, ensures client satisfaction, and fosters a positive working environment.Job Summary: Lead and oversee a dedicated team, setting clear objectives and fostering a collaborative work culture.Duties and Responsibilities:Manage the daily operations of the centre, ensuring smooth...

Job OpportunityWe are seeking a skilled professional to join our support team. As a key member of the team, you will be responsible for providing exceptional customer service and support to clients via phone.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide product information and answer...

Position: Hostel Operations Lead Location: Gurgaon Working Days: Monday- Saturday (Saturdays WFH) Experience Required: 4-8 years Client: Leading Business SchoolPreference: Candidates with prior experience of working at early-stage educational startups.About The OrganisationOur client is a new-age business school offering industry-immersive business...

Job Title: Customer Support SpecialistA vital role in ensuring customer satisfaction and resolving issues promptly.Key Responsibilities:Provide clear communication in English (spoken and written) through international chat and voice support to customers.Work flexible schedules with 2 days off per week, maintaining adaptability in rotational...

Job Title:ServiceNow Security Operations Implementation SpecialistWe are seeking a highly skilled and certified professional to lead and support Security Operations module implementations—Vulnerability Response (VR) and Security Incident Response (SIR)—in complex enterprise environments.The ideal candidate will have deep expertise in ServiceNow Security...

Agile Project ManagerWe are seeking a seasoned Agile Project Manager to lead our software development initiatives and manage the entire product development lifecycle.About the RoleThis is a unique opportunity to join our team as an Agile Project Manager, where you will be responsible for leading cross-functional teams through both Project Management and...

As a pivotal figure in the culinary team, you will be responsible for directing and overseeing the kitchen staff to ensure superior food quality and presentation.Main Responsibilities:Direct, mentor, support, supervise, and evaluate direct reports in conjunction with the Sous Chef.Maintain exceptional food knowledge and understanding of culinary...