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Chief Guest Experience Officer

2 weeks ago

Surat, Gujarat, India beBeeGuestRelations Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Guest Relations Executive

We are seeking a skilled and experienced Guest Relations Executive to join our team. As a key member of our organization, the successful candidate will be responsible for interacting with guests at our cafe, taking feedback, managing databases, MIS, billing counters, and social media interactions.

Key Responsibilities:
  • Interact with guests at the cafe and provide exceptional customer service.
  • Take feedback from guests and use it to improve our services.
  • Manage databases, MIS, and billing counters to ensure smooth operations.
  • Maintain an active presence on social media platforms to engage with our audience.
Required Skills and Qualifications:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Proficiency in database management and MIS systems.
  • Basic knowledge of social media marketing.
Benefits:
  • Opportunity to work in a dynamic and growing organization.
  • Chance to develop new skills and take on additional responsibilities.
  • Competitive salary and benefits package.
Others:
  • We offer a supportive and inclusive work environment.
  • Professional development opportunities.
  • A collaborative and diverse team.