Customer Service Specialist

2 days ago


Tirupati, Andhra Pradesh, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 15,00,000
Customer Service SpecialistJob Description:    As a Customer Service Specialist, you will be responsible for providing exceptional support to customers via phone, email, and in-person. You will handle customer inquiries, resolve issues, and provide solutions that meet their needs.    Key Responsibilities:
  • Handle customer calls, emails, and chats with a focus on resolving issues efficiently and effectively.
  • Provide accurate and timely information to customers about products, services, and policies.
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
  • Identify opportunities to upsell and cross-sell products and services to customers.
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and loyalty.
Required Skills and Qualifications:    To succeed as a Customer Service Specialist, you should have:
  • Excellent communication and interpersonal skills.
  • A strong problem-solving attitude and analytical thinking.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Knowledge of customer service principles and practices.
  • Basic computer skills and familiarity with CRM software.
Benefits:    As a Customer Service Specialist, you will enjoy:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
Others:    We offer a comprehensive onboarding program to help you get up-to-speed quickly. You will also have access to ongoing training and development opportunities to enhance your skills and knowledge. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow your career, we encourage you to apply.

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