Customer Support Specialist

Job Title: Customer Support SpecialistWe are seeking a skilled and customer-focused individual to join our team as a Customer Support Specialist. This role is perfect for someone who is passionate about delivering exceptional support experiences.Key Responsibilities:Provide timely and professional support to customers via phone, email, and chat.Assist...

Customer Support SpecialistThis role involves providing exceptional customer support to students and PhD scholars.Offer prompt and professional assistance via phone, email, and chat.Help students understand project requirements, research methodologies, and available resources.Guide students through the process of selecting topics, preparing documentation,...

International Customer Support SpecialistWe are seeking a highly skilled and experienced International Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for handling international customer calls efficiently and professionally.Key Responsibilities:Troubleshoot complex issues: Use your technical...

Technical Support SpecialistWe are looking for a skilled Technical Support Specialist to provide top-notch post-sales support and maximize customer satisfaction.About the Role:This is an excellent opportunity for a passionate professional to deliver world-class technical support and contribute to the growth of our organization.The ideal candidate will be...

Math Support SpecialistThis is an exciting opportunity to be the face of our math support for customers, acting as a single point of contact. Key responsibilities include:Responding to customer queries in a timely and accurate manner via phone, email, or chat.Proactive outbound calling to build rapport with customers.Identifying customers' needs and...

Job OverviewThis is a full-time remote role for a customer service representative who will handle day-to-day tasks such as providing customer support, ensuring customer satisfaction, managing online support requests, and delivering exceptional customer service.The ideal candidate will possess strong communication skills, be able to work independently, and...

Job Role: Brand Support ProfessionalWe are seeking an experienced and skilled support professional to serve as the primary point of contact for our customers.Key Responsibilities:Provide timely and accurate assistance to resolve customer queries, complaints, and concerns via various channels.Deliver a seamless onboarding experience for new customers,...

Job Title: Technical Support SpecialistAbout the Role:This position involves providing IT application support with a strong background in software applications such as Compete, Keystone/SimpleK, MD Staff, Omnigo, RL6/Converge, TMS (Accruent), or Trane/TracerEnsemble.Key Responsibilities:Assist customers with interaction, requirement gathering, and...

ServiceNow Support SpecialistFedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...

We're seeking an experienced IT professional to join our team as a Desktop Support Specialist. As a key member of our support team, you will be responsible for delivering high-quality technical assistance and resolving complex hardware and software issues.This role is ideal for someone who has expertise in troubleshooting and repairing desktop computers,...