Operations Excellence Leader

3 days ago

Bengaluru, Karnataka, India beBeefacilities Full time ₹ 9,00,000 - ₹ 12,00,000
Facilities Manager Job Overview

Job Summary:

We are seeking an experienced Facilities Manager to oversee low side soft services operations while ensuring exceptional service delivery that meets client business needs.

Responsibilities:

  • Take full responsibility for overseeing low side soft services operations.
  • Ensure prompt responses to priority calls and emergency situations pertaining to employees and third-party vendors while maintaining service level agreements.
  • Manage event coordination, office moves, mailroom services, medical room operations, and other specialized facility areas.
  • Monitor inventory levels, maintain appropriate stock of supplies, and coordinate procurement requirements while optimizing budget utilization.
  • Prepare and submit monthly business reviews (MBRs), quarterly business reviews (QBRs), and accurate accruals with minimal variance.
  • Implement and manage technology tools to enhance operational efficiency while identifying process improvements.
  • Build and maintain relationships with stakeholders, including client executives, business EAs, and vendors, conducting monthly meetings to ensure seamless operations.

Required Skills and Qualifications:

  • High school diploma or graduate degree.
  • Minimum 4 years of experience in facilities property management, hospitality, or related field.
  • Strong customer service focus with excellent problem-solving abilities and interpersonal skills.
  • Proficiency in technology applications with strong organizational and prioritization capabilities.
  • Ability to work independently with minimal supervision while effectively managing stressful situations.
  • Demonstrated experience with continuous improvement initiatives and client reporting.
  • Positive, professional attitude with self-motivation, confidence, and flexibility.

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