Operational Excellence Specialist

6 hours ago

Bengaluru, Karnataka, India beBeeBusinessAnalyst Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

We are seeking a seasoned professional to join our Business Initiatives team as a Business Analyst. In this role, you will play a critical part in delivering change across Wholesale Lending Operations.

The centralized initiatives model helps to apply structure, consistency and drive execution results for the Wholesale Lending Operations Strategic and Risk priorities. These roles are critical to the Wholesale Lending Operations team support and help keep the functional leaders and managers in the day to day operations of serving our customers.

You will be responsible for analyzing current state processes, identifying pain points, risk and gaps. Document findings and work on future state, perform impact analysis and suggest/recommend future state options working alongside multiple partners to help with Implementation.

In addition, you will have good understanding and experience of Operational metrics in a business context necessary for performance measurement (KPI – Key Performance Indicator and KRI – Key Risk Indicator).

Key Responsibilities:

  • Analyze current state processes and identify opportunities for improvement.
  • Develop and implement process improvements that align with business objectives.
  • Work closely with stakeholders to gather requirements and design solutions.
  • Collaborate with development teams to ensure successful implementation of new processes.
  • Measure and analyze key performance indicators (KPIs) to evaluate process effectiveness.

Requirements:

  • 8+ years of Experience in Business design, business analysis and Process Improvement.
  • Ability to facilitate workshops, design sessions and gather requirements from LoB SMEs, Senior leadership.
  • Sound knowledge and background of operational processes in a financial service.
  • Experience working in AGILE / SCRUM methodology with ability to elicit requirements, user stories, document processes and create test cases.

Bonus Points:

  • CBAP, CSPO, Lean Six Sigma and Agile certifications would be an added advantage.
  • Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends.
  • Strong verbal and written communication skills. Able to communicate clearly and concisely.

This is a unique opportunity to join a dynamic team and contribute to the success of our organization. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

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