Retail Sales Advisor

2 days ago

Pathanamthitta Hubli Udupi, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000
Customer Service Representative Job Description

The role of a Customer Service Representative is to provide exceptional customer service and support to clients through various communication channels, ensuring a positive and memorable experience.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a prompt, professional, and friendly manner.
  • Act as the first point of contact for customers, building rapport and trust to drive customer loyalty.
  • Utilize strong communication skills to answer phone calls, respond to emails and chat requests, troubleshoot problems, and process orders or returns.
  • Effectively handle conflicts and complaints, escalating issues when necessary to ensure timely resolution.

Required Skills and Qualifications:

  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving skills.
  • Ability to multitask and prioritize tasks effectively.
  • Flexibility to work in a fast-paced environment with changing priorities.

Benefits:

  • Opportunity to develop strong customer service skills and knowledge.
  • Chance to work in a dynamic team environment with opportunities for growth and development.
  • Competitive compensation and benefits package.

Others:

As a Customer Service Representative, you will play a vital role in shaping the customer experience and driving business success. If you are passionate about delivering exceptional customer service and working in a collaborative team environment, we encourage you to apply for this exciting opportunity.

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