Sales Director

3 weeks ago


Mumbai, Maharashtra, India Accor Full time

Overview:

Fairmont Hotels & Resorts is a world-renowned hospitality group with a rich history and a commitment to excellence. We are seeking a highly skilled and experienced Sales Director to join our team and contribute to our continued success.

Key Responsibilities:

  • Direct and manage all sales activities to maximize revenue potential for Group, Business and Leisure Travel business.
  • Manage a team of sales managers and coordinators.
  • Oversee daily Business Review meeting, sales meetings, training and other sales related meetings as required.
  • Review all group contracts for turnover to Event Services.
  • Carry an individual goal as part of the team.
  • Oversee/manage the process of: Monthly, quarterly, annual goal-setting, sales funnel review, 90-day and annual employment reviews for direct reports, on boarding and training plans for new sales team members, monthly group review with Revenue Management / DOSM, contract negotiation, team goal setting, any reporting required for hotel / ownership meetings.
  • Contribute to the process of: Monthly forecasting, group revenues, group rate determination, annual rooms revenue budget, annual marketing plan, action plan review with DOSM, projects and additional areas of focus in collaboration with DOSM.
  • Work with other departments within the hotel to provide quality service to customers.
  • Attend trade shows, community events and industry meetings.
  • Maintain knowledge of market, competition and customers.
  • Deputize for the Director of Sales & Marketing in their absence.

Requirements:

  • University/College degree and/or experience in a related discipline preferred.
  • + years' experience as a Group Sales Manager in a similar sized luxury hotel with experience in leading a team.
  • Strong interpersonal and problem solving abilities.
  • Ability to articulate the strengths of the hotel and match with the needs of the customer.
  • Guest focused with a passion for service excellence.
  • Works well under pressure in a fast paced and constantly changing environment.
  • Strategic mind looking to advance the hotel's revenue targets.
  • Analytical and detail orientated.
  • Ability to multi-task.
  • Strong selling skills to include negotiation and the closing process.
  • Knowledge of Opera or Property Manager, Microsoft Office and Windows XP preferred.
  • Ability to work independently and prioritize responsibilities.


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